Server

Server PositionWe are looking for team members who want to be a part of a growing hospitality group! Made up of 5 award-winning brands (Buffalo Wild Wings, Jersey Mike's Subs, Buffalo Wild Wings GO, Limestone BBQ and Bourbon, and Eggspectation) we offer many opportunities for growth across franchise and independent brands.Our Server's primary focus is to create dining experiences worth celebrating which in turn create loyalty. This position is guest-focused, team-focused, and community-connected. This individual should be outgoing, positive, and make guests feel welcome. This role involves taking food and beverage orders accurately, delivering them in a timely manner, and making sure the needs of the guests are met. In this position, the Server should have an eye for detail, be detail oriented, be able to work well under pressure with hosts/hostesses, cooks, bussers, and management and thrive in a fast paced environment. Servers work closely with kitchen staff to ensure timely and accurate service while maintaining a welcoming atmosphere.Essential duties and responsibilities include but are not limited to the following:In a timely manner, provide a warm welcome to guests upon arrival and engage in conversation.Be knowledgeable about food and beverage options and present them in an informational, friendly, and enthusiastic mannerInform guests of specials and/or promotions, answer questions pertaining to the food and beverage menus, and be prepared to make suggestions when askedCorrectly enter orders into Point of Sale system for transmittal to kitchen staff and in proper sequence and appropriate chargesCheck guest identification to ensure they meet minimum age requirements for consumption of alcoholic beveragesRegularly check in with guests to ensure satisfaction and address any issues or additional requests and inform managers as neededPractice safe food and bag handling and cleanliness at all timesEncourage contactless payment in brands where it is available or collect and accurately process guest payments by handling money, making necessary changes, and processing credit card transactionsBus tables and ensure table is guest ready for next guestPerform shift change and/or opening or closing dutiesComplete additional duties assigned by supervisorSkills and abilities required include:Hospitality skills: Superior guest service and hospitality skills, engaging guests and customizing their experienceAttention to detail: Skill in time management and organizationKnowledge: Understands proper sanitation, food safety, and security procedures and basic knowledge of Point of Sale systemsConflict management skills: Analytical skills, and a high degree of emotional intelligence in order to recognize and solveExcellent communication skills: Ability to interact effectively and connect with guests and team membersStrong multitasking ability: Capability to handle multiple tables and tasks efficiently while following a specific service timeBasic math skills: Proficiency in handling payments and calculating tipsGuest service orientation: Commitment to providing a positive dining experiencePrevious experience: Experience in food service or hospitality is preferred but not requiredWorking conditions: Fast-paced restaurant environment, requiring evening and weekend availability. Ability to stand and maintain a high degree of pace and intensity for an extended period of timeLifting: Must be able to lift between 20 to 50 poundsEducation and experience required include:Minimum 18 years of age1-2 years experience preferred, but will trainABC Certification - DEAbility to access online scheduling appsKnowledge of RAS (Responsible Alcohol Service) procedures as defined by both federal and state lawsWe offer:Competitive payDiscounted mealsTuition ReimbursementBenefits and PTO (based on meeting hours requirements)Values-based leadershipOpportunity for advancementFlexible scheduling