Sales Associate

Sales AssociateThis is an In-Store, Retail-Sales PositionWe are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.Our mission is to go the extra mile for our customers and build a team that has the same attitude!Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment.Position Responsibilities:The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.Customer Service:• Provide a positive representation of the store• Proactively assist customers in solving problems.• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.• Possess a friendly outgoing demeanor, work well with customers as well as associates.• Ensure all pages and calls are answered promptly, courteously and effectively.• Forward any customer complaint that cannot be handled to a member of management.• Possess strong product knowledge and knowledge of store layout and location of products.• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.Store Operations:• Assist in creating a positive, professional and safe work environment.• Assist with receiving, checking in and stocking of merchandise throughout the store.• Assist with maintaining back stock levels.• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.• Assist with merchandise resets through the store.• Provide assistance to Department Specialists, i.e. price changes, special orders.• Ensure signage is current throughout the store.• Operate forklift with proper training.• Communicate any Store Support Center issue to General Manager for follow up.• Communicate any merchandising, cost control or sales idea to General Manager.• Participate in store meetings.• Be professional in appearance and actions.* Propane dispensing* Be able to lift at least 50 lbs* Perform all other duties as assigned.What to expect:You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.Like working in a fast-paced and fun environment? We are high energy so time will fly.You'll be on your feet for most of your shift (6 to 8 hours).You must lift up to 50 lbs.Pay, Benefits, and Perks:Paid time offHealth Insurance for medical, dental, vision, and prescriptionsEmployee discounts on productFree uniform shirts, vests, and more