IT Technology Services Senior Specialist

Job Title: IT Technology Services Senior Specialist Location: Houston, TX Purpose and Objective SAP America, Inc. seeks an IT Technology Services Senior Specialist at our Houston, TX location to develop and provide systems, applications, products, and services to optimize/automate business processes, improve work efficiency, and provide expert support in operations. Expectations and Tasks Revise and update existing programs and provide required documentation. Facilitate the service lifecycle and product lifecycle. Act as a technology expert to execute technical feasibility studies/solution reviews. Define/review technical blueprint for internal IT projects. Customize and develop enhancements and implement solutions. Provide technical documentation. Execute and support problem management and continuous improvement. Participate in de-escalation activities. Contribute to the Build to Run engagement and to the definition of technical standards and frameworks. Education and Occupational Experience Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, Engineering, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Information Technology, Engineering, or a related field of study and four (4) years of experience in the job offered or related occupation. Qualifications / Skills and Competencies Leveraging comprehensive experience with S/4HANA architecture, conversion, migration path, methodology and tools; Understanding various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, and SuccessFactors; Analyzing customer technical requirements and organizing/coordinating experts from cross Delivery team and driving those topics to resolution for customers; Working with a detailed understanding of the customer landscape managed within ECS and understanding interdependencies between systems (both within ECS and beyond); Owning customer landscape and advising on critical and complex landscape changes during life cycle management; Analyzing ECC, S/4 HANA data footprint, including server downsizing and upsizing; Designing and implementing SAP applications and Databases, with focus on High Availability and disaster recovery concepts; SAP ECC, S/4 HANA, and SAP Netweaver; Travel: Position requires up to 20% domestic travel to various unanticipated customer sites to perform customer-facing tasks and implement SAP solutions. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: View email address on click.appcast.io . Requests for reasonable accommodation will be considered on a case-by-case basis. Nearest Major Market: Houston Job Segment: PLM, Computer Science, Compliance, ERP, SAP, Management, Technology, Legal #J-18808-Ljbffr