Technology Consulting_Managed Services_SAP Operations and Delivery_Manager
$116.8k - $214.1kErnst & Young Oman
Location: Anywhere in Country Technology Consulting - Managed Services - SAP Operations and Delivery_Manager EY 's Technology Operations Managed Services team (Tech Ops) works with some of the world's largest companies. Our solution is being built out in FY24 to encompass application managed services, digital solutions including custom development and bespoke solutions. The solution team caters to account teams and clients in all sectors with an emphasis on the larger, more complex managed service deals. The team is responsible for building the business into a significant solution for the firm, achieving target margin and revenue targets and driving innovative solutions to ensure EY retains a foothold in the market. The opportunity In our Technology Operations and Service Delivery practice, this role is pivotal in ensuring the smooth operation and support of our technology solutions. As a Senior Support Services professional, you will be at the forefront of delivering quality support and resolving issues that impact key business processes, products, and services. This position offers the chance to contribute to initiatives that drive continuous improvement and the adoption of automation at scale. You will be responsible for running, maintaining, and supporting technology projects post-transition, ensuring successful deployment to the user community. Your key responsibilities Delivering quality support and resolving issues within the context of key business processes. Contributing to initiatives that drive continuous improvement and standardization. Ensuring adherence to service level agreements and operational level agreements established by service delivery. You will face challenges that require analytical thinking and problem‑solving skills, providing you with opportunities to learn and grow in a dynamic environment. This role may require regular travel as needed by external clients, and you will actively participate in client working sessions on a daily basis. Skills and attributes for success Experience with SAP ERP systems either functional or technical, preferably S/4Hana, Rise and or Grow. Experience managing SAP delivery teams, offshore experience and driving offshore delivery. Strong customer orientation and experience in customer support operations. Proficiency in application management ITIL processes and technology service management. Excellent communication skills, with the ability to build and manage relationships effectively. Critical thinking and complex problem‑solving abilities. To qualify for the role, you must have A Bachelor’s degree (4-year degree). Typically, no less than 5‑7 years of relevant experience in SAP Operations or running SAP project, or both. Expertise in Application Management is essential. Knowledge of Agile terminology and Agile methods. Strong customer orientation and experience in Customer Support Operations are required. A solid understanding of Data Delivery and Management is necessary. Proficiency in Stakeholder Management is important. Familiarity with Technology Ecosystem Operations is crucial. Experience in Technology Service Management is necessary. Strong Troubleshooting Triage skills are expected. Excellence in Building and Managing Relationships is essential. The ability to establish Client Trust and Value is crucial. Strong communication skills, particularly in Communicating With Impact, are required. Digital Fluency is a key requirement for this role. Emotional Agility is important for navigating complex situations. Proficiency in Hybrid Collaboration is valued. Strong Complex Problem‑Solving abilities are essential. Critical Thinking skills are necessary for success in this role. A focus on Driving Outcomes is required. Learning Agility to adapt to new challenges is important. Ideally, you’ll also have Experience in managing technology projects and post‑transition support. A proven track record of delivering quality support in a fast‑paced environment. Familiarity with automation tools and continuous improvement methodologies. What we look for We seek individuals who are proactive, adaptable, and eager to learn. Top performers in this role demonstrate a commitment to excellence and possess strong analytical skills, enabling them to navigate complex challenges effectively. What we offer you We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $116,800 to $214,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $140,100 to $243,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io . Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. #J-18808-Ljbffr
$142.6k - $261.5k
...better working world. Technology – Engineering &... ...Analysis – Manager SAP – Finance Project... ...to improve their operations. This is rooted in EY's SAP service line capabilities... ...client charging, lead delivery streams, manage projects... ...also have Prior consulting industry experience...OperationsSAPSummer holidayFlexible hours$142.6k - $261.5k
...perspective on how SAP technology can enhance their operations. By leveraging EY’... ...As a Manager in Technology Business... ...client charging, lead delivery streams, manage projects... ...working in a consulting environment, partnering... ...’s Talent Shared Services Team (TSS) or...OperationsSAPSummer holidayFlexible hours$102.5k - $187.9k
...perspective on how to leverage SAP technology to enhance their operations. This is rooted in EY's SAP service line capabilities including... ...releases of new Asset Management (Plant Maintenance) functionalities... ..., you’ll also have Prior consulting experience or deep functional...OperationsSAPSummer holidayFlexible hours$142.6k - $261.5k
...perspective on how SAP technology can enhance their operations. By leveraging EY’... ...Business Analyst Manager, where you will bridge... ...charging, lead delivery streams, manage... ...Experience working in a consulting environment,... ...full spectrum of services in assurance, consulting...OperationsSAPSummer holidayFlexible hours$88k - $135k
...Public Consulting Group LLC (PCG) is a... ...implementation and operations improvement... ..., and human services agencies to improve... ...with our Technology Consulting team... ...Consultant to manage a public sector... ...Project Delivery Lead project teams... ...PeopleSoft or SAP S/4HANA RISE Migration...OperationsSAPFor contractorsWork experience placementH1bWork at officeLocal areaRemote work$91.4k - $187k
...Oracle’s innovative technology and the people... ...fast, and we need consultants ready to bring... ...Consulting Senior Project Manager requires an... ...for successful delivery of Oracle ERP solutions... ...(software + services). The Cloud Consulting... ..., and Services Operations to ensure...OperationsTemporary workFlexible hours$171.6k - $392.1k
...Anywhere in Country Technology - Engineering &... ...- Senior Manager Our objective is... ...how to leverage SAP technology to improve their operations. This is rooted in EY’s SAP service line... ...drive technology delivery success. Your key... ...also have Prior consulting industry experience...OperationsSAPSummer holidayFlexible hours$142.6k - $261.5k
...on how to leverage SAP technology to improve their operations. This is rooted in EY’s SAP service line capabilities (Supply... ...As a Manager in Technology Analysis... ...~ Lead workstream delivery and ensure effective... ...also have Prior consulting experience. SAP certifications...OperationsSAPSummer holidayFlexible hours$142.6k - $261.5k
...perspective on how SAP technology can enhance their operations. By leveraging EY’... ...Business Analyst Manager, where you will bridge... ...charging, lead delivery streams, manage... ...Experience working in a consulting environment,... ...EY’s Talent Shared Services Team (TSS) or email...OperationsSAPSummer holidayFlexible hours$142.6k - $261.5k
...opportunity EY's Oracle Services practice is a national consulting practice that assists in... ...pursuing, delivering, and managing large, complex full... ...Oracle’s applications and technology. The Oracle Services practice... ...Lead workstream delivery and ensure effective management...Summer holidayLocal areaFlexible hours$142.6k - $261.5k
...perspective on how SAP technology can enhance their operations. By leveraging EY’... ...As a Manager in Technology Analysis... ...client charging, lead delivery streams, manage projects... ...also have Prior consulting experience. SAP S/... ...EY’s Talent Shared Services Team by email at...OperationsSAPSummer holidayFlexible hours$142.6k - $261.5k
...perspective on how SAP technology can enhance their operations. By leveraging EY’... ...Business Analyst Manager, where you will bridge... ...charging, lead delivery streams, manage... ...Experience working in a consulting environment,... ...full spectrum of services in assurance, consulting...OperationsSAPSummer holidayFlexible hours$102.5k - $187.9k
...on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply... .... Monitor progress, manage risk and ensure key... ...levels. Agile delivery methodologies. Proficiency... ...solutions. Prior consulting industry experience...OperationsSAPSummer holidayFlexible hours- ...East Region Alternative Delivery Lead HDR is seeking an East Region... ...-Build (PDB), Construction Manager-General Contractor (CMGC) /... ...Partner with business development, operations and technical leadership to... ...and construction support services for power delivery AD projects...OperationsContract workFor contractorsWork at officeRemote work
- A government IT solutions provider is seeking a Service Delivery Manager to lead enterprise IT operations for federal agencies. This remote position requires managing program phases and developing business with clients. A bachelor's degree and 12+ years of experience in...OperationsRemote workFlexible hours
$51.21k - $66.5k
...As a Delivery Supervisor , you will lead a team of associates to achieve operational excellence while ensuring high-quality service delivery. You will partner closely with internal leadership and... ...ensure service standards are met. Manage all aspects of the employee lifecycle...OperationsRemote work$59k - $85.1k
...Function: Customer Management Job Sub Function: Technical Customer Service Job Category: Professional... ...of biology and technology, we’re developing the... ...within multiple operating systems. Skillfully execute... ...with ERP systems SAP and/or Order to Cash highly...OperationsSAPRemote jobFull timeTemporary workWork experience placementWork at officeLocal area- ?At Red River Managed Services, we provide a welcoming and... ...design, development, and operational excellence of the... ...integrations (e.g., SAP) Participate in testing... ...and Agile delivery Basic Qualifications... ...disrupt the status quo in technology and drive success for...OperationsSAP
$80k - $100k
...Public Consulting Group LLC (PCG) is a leading... ...and operations improvement firm... ...education, and human services agencies to improve... ...consulting services and technology solutions to help... ...Serves as the Project Manager for software... ...to ensure timely delivery of project milestones...OperationsFor contractorsWork experience placementH1bWork at officeLocal areaRemote work$95k
...seeking a Technical Project Manager (TPM) with a passion... ...and systems, improving delivery processes, and serving... ...worldwide with technology-empowered advisory and implementation services. We help our clients achieve... ...cross-functional programs operating in fast-paced, highly...Permanent employmentWork experience placementLocal areaWorldwide$86.5k - $142.7k
...engagements in Digital Engineering Managed Services. Hands‑on solution... ...engineers to set patterns, unblock delivery and raise technical quality... ..., observability and operability requirements up front. Design... ...responsibility. Prior consulting or complex product delivery...OperationsSummer holidayFlexible hours$201.37k - $236.9k
...of crypto and blockchain technology to update the financial system... ...motivated Accounting Manager to join our Global GL Operations Accounting team and play... ...from a Big 4/Professional Services firm or a publicly-traded... ...systems (e.g., NetSuite, SAP, Oracle) and advanced...OperationsSAPLocal area$86.5k - $142.7k
...Digital Engineering Managed Services. Your key responsibilities... ...patterns, unblock delivery and raise technical... ..., observability and operability requirements up front... .... • Prior consulting or complex product delivery... ...data, AI and advanced technology, EY teams help clients...OperationsSummer holidayFlexible hours$102.1k - $187k
...working world. Tax Services Manager - Financial Services... ...Office - Customer Tax Operations and Reporting (CTOR)... ...development of innovative technology solutions, as well as... ...located in remote delivery centers. Skills... ...years of relevant tax consulting or tax operational experience...OperationsSummer holidayWork at officeRemote workFlexible hours$100k - $120k
...We are a global climate technologies company engineered for sustainability... ...Description ? The Field Service Specialist III is a senior... ...or Sequences of Operations.? Provide advanced troubleshooting... ...mail, Windows.? ~ Ability to manage multiple high-impact projects...OperationsTemporary workFor contractorsStart working todayLocal areaRemote workFlexible hoursNight shift- ...A leading global consulting firm seeks an experienced professional to lead the delivery of AI/ML project solutions in Frankfort, Kentucky. This role requires advanced technical proficiency, over 10 years of AI/ML engineering experience, and a robust understanding of LLMs...Flexible hours
$69.2k - $86.5k
...Resource Engagement Manager Preferred Location... ...WWT? At World Wide Technology, we work together to... ...decades of experience in services management, IT... ...projects and day-to-day operations. The goal of the Associate... ...processes for consultants, including alignment...OperationsFull timeRemote workShift work$220k - $375k
...Major Account Manager (MAM) Thales people architect identity management and data... ...interactions they have with people. Our technologies and services help banks exchange funds, people... ...e.g., Salesforce), ERP software (e.g. SAP, Oracle), CPQ, Billing software, etc....SAPFull timeContract workLocal area$79.2k - $209.5k
...redefining how healthcare and technology intersect. You will have... ...with our products & services Create technology in which... ...teams, including product management, submissions operations teams, and other software... ...JavaScript applications and SAP Business Objects reports/Oracle...OperationsSAPTemporary workImmediate startFlexible hours$125.5k - $230.2k
...better working world. Technology – Data and Decision... ...Learning Engineer, Manager Consultant The opportunity... ...Leading workstream delivery and ensuring the effective... ...opportunities for additional services and managing... ...mathematics, statistics, and operations research, with...OperationsFull timeWork experience placementSummer holidayFlexible hours
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