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Hospitality Manager

Goodwin Recruiting

Hospitality Manager

Join a vibrant and innovative hospitality team dedicated to creating memorable guest experiences. This is an exciting opportunity to lead and inspire a dynamic team while shaping the quality of service in a unique, guest-focused environment.

Hospitality Manager Benefits:

  • 401 (k) with company matching
  • Medical, dental, and vision
  • Paid time off
  • Quarterly bonus program
  • Team member benefits/discounts

Hospitality Manager Requirements & Qualifications

  • Proven experience in a hospitality management role with a focus on front-of-house operations
  • Bachelors degree in Hospitality Management, Business Administration, or related field preferred
  • Required state alcohol-server certification and Manager ServSafe Certification
  • Exceptional leadership skills and a history of team management
  • Excellent communication and interpersonal abilities
  • Strong organizational skills, with flexibility to work evenings, weekends, and holidays
  • Knowledge of POS systems, inventory processes, and basic financial principles
  • Ability to stand, walk, and climb stairs for extended periods and lift up to 50 pounds

Hospitality Manager Day-to-Day Responsibilities

  • Direct all aspects of guest service, overseeing servers, food service, greeters, and additional FOH staff
  • Supervise, train, and support FOH staff, delivering guidance and feedback to ensure service excellence
  • Oversee bar operations, manage inventory, handle staff scheduling, and ensure adherence to safety and sanitation standards
  • Develop and implement standard operating procedures to enhance efficiency and guest satisfaction
  • Monitor guest feedback, proactively addressing concerns, and driving satisfaction improvements
  • Collaborate with department leaders to coordinate seamless guest experiences across the venue
  • Stay informed about industry trends and best practices to continually elevate guest service standards

If you are passionate about hospitality and looking to leverage your leadership skills in an exciting entertainment setting, this opportunity could be the perfect fit for you!

Vacancy posted 2 days ago
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