People Experience Specialist

RunwiththePack

At Arctic Wolf, we're on a mission to end cyber risk.

We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity.

More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference.

We're constantly looking for talented people to join the Pack and help us take our performance to the next level.

About the Position:

At Arctic Wolf, you won't just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We're proud to be recognized by Forbes, CNBC, Fortune, CRN, Bartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If you're looking for a meaningful work, smart teammates and the chance to make a real impact in a high-growth company that's redefining security operations, Arctic Wolf is the right place for you!

Our mission is simple: End Cyber Risk. We're looking for a People Experience Specialist (Strategic Projects and Operations) to be part of making that happen.

Reporting to the Director of People Experience, the People Experience Specialist, Strategic Projects and Operations keeps the People Experience team running smoothly and moves key projects forward. This role facilitates Pack Prep, leads culture events at HQ while supporting global events, runs Town Halls, collaborates with assigned People Experience partners, and administers the systems and tools that power the team. This role will also drive miscellaneous strategic projects as we continue building and scaling to serve the global pack. To start with, our recognition programs. We are seeking an individual that prides themselves on making an impact, building relationships, creating connection and community, and shares our passion for people. You will thrive in this role if you think in systems, enjoy working on a wide array of tasks, and can both dream big and execute the details to bring a vision to life. If you wake up every day excited to create an inclusive, engaging, one-of-a-kind world of work where everyone can belong, grow, and thrive, then we want you as part of the pack! We know the culture we foster enables us to achieve our mission of ending cyber risk.

Responsibilities:

• Facilitate Pack Prep and Arctic Summit (onboarding) sessions so every new hire receives a consistent and welcoming start.
• Partner with Minnesota/HQ Office Manager to plan and lead culture events and initiatives at HQ.
• Support People Experience global event initiatives with planning, logistics, and follow-up.
• Serve as the People Experience point of contact for assigned People Experience partners.
• Deliver strategic projects set by the Director of People Experience, starting with recognition programs.
• Coordinate Town Halls from planning through follow-up, including content, executive communications, and IT support.
• Administer People Experience systems and prepare reports and metrics for manager review.
• Support AI automations that improve People Experience workflows and save the team time.
• Maintain the HR knowledge base in Confluence so content stays accurate and easy to find.
• Maintain and support our AI HR Assistant, Luna.
• Administer People Experience tools including Pyn, Bucketlist, and E-Verify so each stays configured and current.
• Contribute to the overall health and functioning of the PX team by being cross-functionally trained and ready to jump in where needed.
• Perform other related tasks and duties as assigned.

Required Skills and Experience:

• Two or more years in People Experience, People Operations, or Human Resources, or equivalent experience
• Four-year college degree in Human Resources or a related field, or equivalent work experience
• Experience supporting onboarding, events, or program operations
• Onboarding facilitation
• Event and project coordination
• People Experience systems administration
• Reporting and metrics
• Process automation
• Knowledge base management in Confluence
• Public speaking and presentation
• Microsoft Excel, Word, and PowerPoint
• AI fluency

Preferred Skills and Experience:

• Experience administering Human Resources systems or tools
• Experience building reports or workflow automations
• Experience running onboarding programs
• Experience in a global, high-growth technology company

On-Camera Policy: To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

About Arctic Wolf:

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values:

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people's and organizations' sensitive data and seeking to end cyber risk—we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees
• Flexible time off and paid volunteer days
• RRSP and 401k match
• Training and career development programs
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
• Robust Employee Assistance Program (EAP) with mental health services
• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing View email address on click.appcast.io.

Security Requirements:

• Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are