Pharmacy General Manager

Job Address 9299 Market Place Broadview Heights, OH 44147 Position Overview The Pharmacy General Manager assumes a range of responsibilities to ensure the smooth operation and success of the pharmacy, which specifically caters to post-acute/long-term care facilities such as nursing homes, assisted living facilities, home health, and hospices. Qualifications Minimum of a Bachelor’s Degree required, with a more advanced degree preferred. Previous long-term care pharmacy management experience. Minimum 3 years’ experience required. Expert communication skills, capable of communicating with C-suite level down to floor staff. Strong analytical and goal-oriented mindset backed by proven expert-level project management knowledge and skillset. Top-level problem-solving ability with external and internal pharmacy stakeholders to root-cause level to avoid future issues. Ability to exercise considerable judgment, maintain confidentiality, and act in a diplomatic manner. Ability to manage, guide, and track progress of multiple direct reports. Well-organized, self-directed individual who works with minimal supervision. Proficient in Microsoft Office and industry related software programs. Responsibilities Leadership and Management Provide strong leadership to the pharmacy team, fostering a positive work environment. Oversee all aspects of pharmacy operations, including staffing, scheduling, and performance management. Develop and implement policies and procedures to ensure compliance with regulatory standards and best practices. Protect and foster the culture of the enterprise by leadership, mentorship, and self-awareness. Develop, implement, and report on key performance metrics; provide monthly reporting to the team and to direct reports. Financial Management Develop and manage the pharmacy budget, including revenue projections and expense control. Monitor financial performance metrics and implement strategies to optimize profitability. Negotiate contracts with vendors and manage relationships to ensure cost-effective procurement of pharmaceuticals and supplies. Customer Service and Relationship Management Build and maintain strong relationships with long-term care facilities, healthcare providers, and other stakeholders. Address customer inquiries and concerns promptly and effectively. Collaborate with healthcare professionals to optimize medication management and patient outcomes. Quality Assurance and Regulatory Compliance Ensure compliance with all relevant state and federal regulations governing pharmacy operations. Implement quality assurance programs to maintain high standards of medication safety and accuracy. Conduct regular audits and reviews to identify areas for improvement and mitigate risks. Technology and Automation Evaluate and implement technology solutions to streamline pharmacy operations and improve efficiency. Oversee the implementation and maintenance of pharmacy management systems and automation tools. Provide training and support to staff on the use of pharmacy technology. Attend industry trade and conferences to ensure pharmacy remains relevant and state-of-the-art. Staff Development and Training Recruit, train, and develop pharmacy staff, ensuring they have the skills and knowledge necessary to perform their roles effectively. Foster a culture of continuous learning and professional development within the pharmacy team. Conduct performance evaluations and provide feedback and coaching to support staff growth. Strategic Planning and Business Development Develop and execute strategic plans to drive business growth and expand market share. Identify opportunities for new services or partnerships to meet the evolving needs of long-term care facilities and patients. Monitor industry trends and competitive landscape to inform strategic decision-making. Emergency Preparedness and Crisis Management Develop and maintain contingency plans to ensure continuity of pharmacy operations during emergencies or crises. Coordinate with external stakeholders such as healthcare providers and emergency responders. Communicate effectively with staff and customers during emergencies to minimize disruptions and ensure patient safety. #J-18808-Ljbffr OHE OHNH EMP LLC