Professional Services Consultant

Role Overview We are hiring Professional Services Consultants to join the CAI Discrete COE PS team, supporting implementations of ShopVue — CAI's Manufacturing Execution System for Aerospace & Defense, Automotive, and Industrial Materials manufacturers. You will work alongside senior U.S.-based MES consultants to deliver implementations, configurations, shop‑floor integrations, and custom extensions. What You'll Do Execute ShopVue implementation tasks under the direction of senior consultants — configuration, data setup, testing, and user enablement. Configure work orders, routings, operations, labor tracking, and production confirmation workflows to customer-specific manufacturing processes. Develop and maintain ShopVue customizations, extensions, and integrations with customer ERP, PLM, and shop‑floor systems. Support shop‑floor integrations — barcode scanners, label printers, data collection terminals, SCADA and IIoT signals. Execute data migration from legacy MES or paper‑based systems — data cleansing, transformation, validation, and cutover. Participate in ShopVue Cloud migration projects as that program ramps through 2026 and 2027. Write test scenarios, execute testing, and support customer UAT. Document configuration decisions, customer‑specific extensions, and implementation runbooks. What We're Looking For 4–7 years of MES / shop‑floor execution / manufacturing software implementation experience. Strong manufacturing domain knowledge — discrete manufacturing preferred; Aerospace & Defense, Automotive, or Industrial Materials industry experience is a significant plus. Basic understanding of technologies such as "C#/.NET", Java, JavaScript, etc., and experience with writing customization or integration code in an MES context. Interaction with customers to provide initial support and escalation of unresolved technical issues. Excellent written English for technical documentation and customer‑facing communications. Working understanding of manufacturing fundamentals — work orders, routings, operations, BOMs, labor tracking, production reporting, OEE, and scheduling. SQL skills for data investigation, migration, and reporting are a plus. Familiarity with REST APIs, JSON, message queues, and event‑driven integration patterns. Experience with shop‑floor data collection (barcode, RFID, SCADA, OPC UA) is a plus. Exposure to cloud platforms (Azure preferred) and modern CI/CD practices is a plus as ShopVue Cloud ramps. Role Parameters Location: Bangalore, India (Center of Excellence) Reports To: Director of Customer Experience, Bangalore Level: Mid-level Consultant Working Hours: Primarily U.S.-aligned working hours with flexibility (subject to manager and project requirements) Travel: Minimal to none Role Type: Full‑time, PS Consultant Compensation & Benefits Competitive compensation aligned with Bangalore market rates for experienced consultants. Performance‑based environment that rewards contribution, ownership, and growth. Benefits package includes health insurance, retirement plan, continuing education support, and certification reimbursement for relevant technology certifications (MS Business Central, etc.). #J-18808-Ljbffr Alumni Ventures