Enterprise Printing Solutions Architect (VA ESOM)

Overview

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is seeking an experienced Enterprise Printing Solutions Architect to serve as the senior technical authority supporting our government customer under the VA ESOM contract. This role will lead the architectural design, engineering strategy, and technical governance for the modernization of enterprise printing services across the Department of Veterans Affairs.

The Enterprise Printing Solutions Architect serves as the principal technical advisor for all Enterprise Printing initiatives, translating customer requirements into secure, scalable, and operationally sustainable enterprise solutions. Working closely with the Enterprise Printing Program Manager, government stakeholders, engineering teams, and supporting workstreams, this role establishes the future‑state architecture for enterprise printing while ensuring alignment with enterprise infrastructure, endpoint engineering, cybersecurity, networking, identity management, and service management strategies.

The Architect provides technical leadership through implementation by validating engineering designs, establishing technical standards, reviewing solution deliverables, resolving complex technical challenges, and ensuring that Enterprise Printing capabilities are implemented in accordance with federal security requirements and enterprise architectural principles.

This position plays a critical role in ensuring Enterprise Printing evolves into a modern, secure, highly available enterprise service that supports clinical, administrative, and business operations across the agency.

Location: This position can be performed remotely within the United States and will support Eastern Time working hours.

Compensation Range: The salary for this position is between $170,000 – $190,000 annually. Factors affecting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Role Overview:

The Enterprise Printing Solutions Architect bridges strategic planning and technical execution by defining architectural direction, validating engineering approaches, and providing technical governance across all Enterprise Printing initiatives. The Architect serves as the organization's technical authority for Enterprise Printing, ensuring engineering decisions align with long‑term operational objectives while reducing technical risk and improving service maturity.

Working collaboratively with Systems Engineers, Security Analysts, Reporting Engineers, Technical Writers, Quality Assurance personnel, and government stakeholders, the Architect ensures Enterprise Printing solutions are:

• Secure
• Scalable
• Operationally sustainable
• Highly available
• Compliant with federal standards
• Integrated across the enterprise technology ecosystem

Responsibilities

Enterprise Architecture & Solution Design

• Develop and maintain the Enterprise Printing future‑state architecture supporting enterprise modernization objectives.
• Design secure, scalable, and resilient Enterprise Printing solutions supporting clinical, administrative, and business operations.
• Produce enterprise architecture diagrams, reference architectures, engineering standards, and technical solution blueprints.
• Define enterprise printing standards for print servers, queue management, device onboarding, secure release printing, cloud printing, and high availability.
• Validate technical designs to ensure consistency with enterprise architecture and operational requirements.

Technical Leadership & Engineering Governance

• Serve as the senior technical advisor for all Enterprise Printing engineering initiatives. Establish technical standards, engineering best practices, and architectural design principles.
• Provide technical leadership and mentoring to Systems Engineers, Security Analysts, Reporting Engineers, and supporting engineering staff.
• Review and approve engineering designs, implementation approaches, and configuration standards.
• Resolve complex technical issues requiring cross‑functional engineering coordination.

Infrastructure Integration

• Ensure Enterprise Printing services integrate seamlessly with enterprise infrastructure, networking, identity management, endpoint engineering, and cloud services.
• Design secure integrations with Microsoft Active Directory, Azure, Microsoft Intune, Microsoft Universal Print, ServiceNow, and enterprise infrastructure platforms.
• Validate print server architecture, certificate management, PKI integration, DNS, networking, and authentication services.
• Collaborate with enterprise architecture teams to ensure long‑term scalability and interoperability.

Security & Compliance

• Design Enterprise Printing solutions that comply with NIST 800‑53, NIST 800‑171, DISA STIGs, Zero Trust principles, and agency security requirements.
• Define secure printing architectures utilizing PKI, certificate‑based authentication, SNMPv3, encrypted communications, and secure release printing.
• Partner with Security Analysts to ensure vulnerabilities are identified, mitigated, and remediated throughout implementation.
• Participate in security reviews, architecture reviews, and technical governance boards.

Implementation Oversight

• Validate implementation activities to ensure adherence to approved architectural standards.
• Support engineering teams during deployments, migrations, pilot implementations, and production cutovers.
• Participate in Technical Readiness Reviews, Operational Readiness Reviews, Security Readiness Reviews, and Production Readiness Reviews.
• Review implementation deliverables to ensure quality, consistency, and operational supportability.

Service Management & Operational Excellence

• Collaborate with ServiceNow teams to define service catalog items, CMDB relationships, asset governance, workflow automation, and operational processes.
• Establish engineering standards supporting monitoring, reporting, lifecycle management, and operational sustainability.
• Develop technical guidance supporting service transition and steady‑state operations.
• Identify opportunities for automation, standardization, and continuous service improvement.

Documentation & Communication

• Develop enterprise architecture documentation, technical standards, engineering guides, and implementation reference materials.
• Present technical concepts and architectural recommendations to engineering teams, program leadership, customer stakeholders, and executive leadership.
• Support proposal development, technical white papers, strategic planning efforts, and future modernization initiatives.

Qualifications

• Master's degree in Computer Science, Information Technology, Engineering, Cybersecurity, or related discipline. An additional 10 years of relevant experience may be substituted for the degree requirement.
• Minimum 10 years of experience designing enterprise infrastructure, endpoint engineering, enterprise printing, or managed services solutions.
• Demonstrated experience designing enterprise printing architectures supporting large‑scale organizations.
• Experience with Microsoft Universal Print, print servers, secure printing technologies, printer fleet management, and enterprise print infrastructure.
• Strong understanding of Windows Server, Active Directory, Microsoft Intune, Azure, Microsoft 365, networking, identity management, and endpoint engineering.
• Experience integrating Enterprise Printing solutions with ServiceNow and enterprise ITSM platforms.
• Strong understanding of NIST, DISA STIG, Zero Trust Architecture, and federal cybersecurity requirements.
• Advanced knowledge of PowerShell automation and enterprise configuration management.
• Exceptional analytical, communication, and architectural design skills.

Preferred Qualifications:

• Experience supporting Enterprise Printing within federal healthcare or other highly regulated environments.
• Experience leading enterprise modernization initiatives. Experience implementing Microsoft Universal Print or equivalent cloud printing technologies.
• Experience with enterprise print management platforms such as PaperCut, PrinterLogic, HP, Xerox, Ricoh, Lexmark, or Canon.
• Familiarity with high‑availability architecture, disaster recovery, and enterprise operational resilience.
• ITIL Foundation certification. Microsoft Azure or Microsoft 365 certifications.
• CompTIA Security+.
• CISSP, GIAC, or equivalent advanced security certification. Vendor certifications supporting enterprise printing technologies.

Clearance Requirement

• US Citizen or Green card holder
• Willing and able to obtain and maintain Public Trust Clearance
• Must meet updated ID requirements:
  • If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.

Benefits

The Company

We believe in generating success collaboratively, enabling long‑term mission success, and building trust for the next challenge. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000‑1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.

Benefits

We offer a competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in‑person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self‑identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email View email address on click.appcast.io.