Shift Leader Manager (Turner McCall)

Hungry For A Great Career? Full Time Crew Shift Lead Position- 21 years or Older-

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food.

To our team members, Zaxby's is a family.


Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.


*In this Leadership position after training is completed with-in 6 months to a year with drive and determination - work towards your goal to be an Assistant Manager.

Job Qualifications

The following requirements must be met in order to qualify for this position.

• Must be 21 years of age or older
• High School Education or equivalent
• Ability to work a minimum of 30-40+ hours per week
• Flexible Schedule
• Full Time position
• Work nights, weekends required.
• Leadership Qualities and experience along with Excellent Customer Service Skills
• Ability to Multi-Task
• Create a Positive Environment

Benefits:

• Free Meals on the Clock
• Team member recognition program
• Team member referral bonus
• Flexible Hours
• Incentives

Note: Hourly Rate of Pay determined by prior work experience.


Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

• Zaxby's Front of House Development Plan
• Hands-on stations training
• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby's brand
• Accurately complete orders and guest transactions
• Enter guest orders accurately into the point of sale system
• Accept payments, operate cash registers, and maintain receipts
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Stock paper goods, condiments, serveware, and beverages
• Keep work areas clean and organized
• Accurately complete, package, and present guest orders
• Flexible work schedules
• Provide Positive work environment.

Capabilities Requirement:

• Lead crew and personnel on each shift, including cashiers and cooks.
• Make sure all guests are greeted and lead crew to greet each guests.
• Positive Attitude
• Adaptable
• Inventory management: the management of food costs.
• Insure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly.
• Hiring and scheduling staff to provide quality guest experience while managing labor expense.
• Insure that daily cash drawers, safe and credit cards are balanced.
• Operate the store to meet or exceed budgeted operating goal.
• Insure that all product quality standards are met.
• Create an environment of quality within your store.
• Lead a team well and coach the performance of others.
• Non-slip shoes

Work schedule

• Monday to Friday
• Night shift
• Weekend availability

Benefits

• Flexible schedule
• Employee discount