Host

Job Description

Job Description

About Mammoth Fieldhouse
Mammoth Fieldhouse is where Southern Illinois comes to get off the bench. Pure Putt. Flight Deck. Pickleball. Battle Bats. A scratch kitchen and a full bar that would draw a crowd on their own. Open play, leagues, tournaments, and private events, all night, every night. 

Three rules run our buildings: No Sidelines, No Spectators. Elite Isn't Exclusive. Competition Is Community. Everyone plays, everyone belongs, and a good time beats a good score. We do not shout. We cheer. There is a big difference, and everybody who works here learns it fast. 

About the Role
You are the first person every athlete meets, and the reason they relax. 

Marion has one front entrance and two host stands, one in the Main Building and one in the Pickleball Building. You check groups in, run the waitlist for 28 Flight Deck bays, 7 pickleball courts, 10 Battle Bats cages, and 19 holes of Pure Putt, and send every group off knowing exactly where they are going. 

Waitlisted athletes get a text when their spot is ready, so your job is the welcome, not the chase. Get the first thirty seconds right and the rest of the night takes care of itself. 

What You'll Own

The welcome

• Greet every group fast. Eye contact and a smile at 15 feet, a hello at 10, the full welcome at 5. 
• Check groups in, confirm their game and party size, and quote wait times you can stand behind. 
• Walk athletes to their bay, court, or cage. We walk. We never point. 

The flow

• Run reservations and the waitlist in our booking system and keep every bay, court, and cage in play. 
• Work with the game attendants on resets so the next group starts on time. 
• Keep the host stand and entry clean, stocked, and ready for a rush. 

The close

• Thank every group on the way out and give them a reason to come back. 
• Handle first questions yourself and hand bigger issues to a manager quickly and cleanly. 

Your First Year

• First 30 Days: You are certified at the host stand and can run it alone on a Saturday night.  
• First Year: You are training new hosts, and the shift lead path is open to you.  

What You Bring

• Warmth that holds up on the busiest night of the week. 
• The ability to track a lot of groups at once without losing any of them. 
• Comfort with tablets, booking systems, and text based waitlists. 
• A clear, confident speaking voice in a loud room. 
• Availability for nights, weekends, and holidays. 

Certifications
Nothing is required to apply. We train you. 

A plus if you already have it:

• CPR and AED certification through the American Heart Association or American Red Cross. 
• Bilingual in English and Spanish. 

Preferred

• Host, front desk, hotel, or entertainment venue experience. 
• Opening team experience. 
• You already know half of Southern Illinois. 

Working Conditions

• Extended periods of standing, walking, and moving throughout the venue for a full shift. 
• Must be able to lift up to 25 pounds. 
• Loud, high-energy environment with variable lighting. 
• Nights, weekends, and holidays are our busiest shifts. Availability for them is required. 

What We Offer

• $15.00 per hour. 
• Accrued paid time off. Every hour you work earns time toward it, and you can use it for any reason. You do not have to tell us why. 
• Christmas Club. A deferred payroll program. If you choose to participate, $15.00 comes out of each weekly check and is combined with a $5.00 contribution from ownership. Funds are disbursed only on the Wednesday before Thanksgiving. 
• Paid training. Every teammate starts with in-person training, on the clock, before working a solo shift. 
• A real path up. We fill trainer, shift lead, and manager roles from inside the building first. 
• A part-time schedule built around two shifts: morning to mid, and mid to close. 

How to Apply
Apply online through this posting. It takes about five minutes. 

Tell us which days and shifts you can work, and one thing you are great at that has nothing to do with a job. We read every application. 

Mammoth Fieldhouse Marion is an equal opportunity employer. We hire on merit, character, and the ability to make people feel like they belong here. Elite isn't exclusive. Everyone plays. 

Illinois law: we do not ask for your salary history, and we do not ask about criminal history before you have been selected for an interview.