Customer Service Specialist

Customer Service Specialist (St. Cloud) Partner with us for privileged access to compelling roles like this one. We are hiring a Customer Service Specialist for a 100% onsite position in St. Cloud. This opportunity offers a supportive, growth-focused environment and a competitive pay rate of $23/hour.

Your Impact In this role, you will build robust client partnerships and resolve complex challenges. You will:

• Develop robust relationships with internal/external customers, vendors, and jurisdictional agencies.

• Perform comprehensive searches, document retrieval, execution, and preparation at all jurisdictional levels.

• Streamline problem resolution and efficiently assist with order fulfillment.

• Understand and clearly explain our comprehensive service offerings, methodologies, and jurisdictional requirements.

• Make well-informed, timely decisions to consistently meet client expectations.

• Analyze data to improve service delivery, customer retention, and overall operational efficiency.

• Assist customers and team members with training on products and company databases using a consultative approach.

Essential Qualifications

• Associate's degree or a minimum of 1 year of customer service experience in a fast-paced environment working with UCC, mortgage, secured transactions, lending, commercial title/abstracting, or commercial banking.

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and excellent data entry skills.

• Effective written and verbal communication skills with the ability to manage multiple demands.

• Excellent analytical, organizational, time management, and problem-solving skills.

• Ability to lift a maximum of 50 pounds and work overtime as needed.

Next Steps Experience a streamlined and efficient application process, expertly managed by your dedicated career partners. Take the decisive next step in your career – apply now for this Customer Service Specialist role and let's grow together!

salary: $21 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

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The essential functions of this role include:

• manual lifting up to 50lbs

Skills

• Customer Service Specialist
• Order Fulfillment
• Commercial Transactions
• UCC Searches
• Document Retrieval
• B2B Support
• St. Cloud Jobs
• Data Entry
• Mortgage Processing
• Commercial Banking Support
• MS Office
• Lift up to 50 lbs

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.