Business Analyst | ONSITE - Dallas, TX

Job Title

Work Location: ONSITE - Dallas, TX

Interview Process: must be able to in-person interview in Dallas, TX

End Client: American Airlines

Responsibilities:

Requirements collection, evaluation and documentation of findings to include gap analysis

Analysis and data collection from various systems

Analyze and document requirements including coordinating acceptance criteria/test cases

Process mapping and modeling (both current state and future state) documentation to include flowcharts and traceability matrices

Stakeholder management and communication

Solution implementation and testing

Collaborate across multiple business units, technology teams, and 3rd party SaaS provider to understand, develop, and define requirements with the coordinating acceptance criteria

Analyze and document requirements from multiple sources including test cases/acceptance criteria

Collaborate and coordinate the development of process flows, traceability matrices, work estimates, test plans and test results with project test lead

Conduct test case and test plan reviews to ensure requirements and acceptance criteria clearly defined

Ensure issues are identified, tracked, reported on and resolved/escalated in a timely manner

Effectively convey how various issues affect each other and the outcome of the project and the overall program

Understand expectations that were set with client, recognize when issues/events may affect delivery, and communicate effectively with clients to identify needs and evaluate alternative solutions

Follow through with commitments and foster mutual trust with all working groups

Ensure project team is kept well informed of project changes with open communication

Effectively apply company project methodology and enforce standards

Minimum Qualifications:

Bachelor's degree in Finance, Accounting, Business Administration, Information Technology or other related field or equivalent training/experience

At least 3 years of work experience

Experience with requirements facilitation and gathering, defining acceptance criteria and testing best practices (functional, unit, integration, regression)

Preferred Qualifications:

Experience with airline crew management and/or pay products

Skills, Licenses & Certifications:

Strong analytical skills with the ability to prioritize and execute multiple tasks

Proficient with Microsoft Office software; specifically Excel spreadsheets

Excellent verbal and written communication skills

Possesses a good understanding of payroll processing in accordance with labor contracts

Required Skills: Business Analysis

Basic Qualification:

Additional Skills:

Background Check: No

Drug Screen: No