ADMINISTRATIVE ASSISTANT II - 43001368

Administrative Assistant II - 43001368

Division: Criminal Investigations

Class Title: Administrative Assistant II (Non-Sworn Position)

Bureau: Insurance Fraud

City: West Palm Beach

County: Palm Beach

Salary: $36,498.00 (Plus $1,268.76 CAD)

Posting Closing Date: 10/27/2026

The Criminal Investigations Division encompasses all law enforcement and forensic components residing within the Department of Financial Services. This advertisement is for the Bureau of Insurance Fraud.

This advertisement is for a Administrative Assistant II position which is a NON-SWORN position.

Requirement: A high school diploma or its' equivalent is required. Additional requirements: Proficient in using Microsoft Office Products (Word, Excel, Outlook, etc.) VALID Driver's License from the Florida Department of Highway Safety and Motor Vehicles by time of employment.

Preferences: Experience with MyFloridaMarketPlace (MFMP) and/or the Statewide Travel Management System (STMS). Special consideration may be given to eligible candidates who have bilingual verbal and written skills that meet a critical need of the agency's mission. Experience working in law enforcement agency, law firm, fire service industry, or government investigative agency.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of standard business formats and styles for letters and business forms.
• Knowledge of office procedures.
• Knowledge of correct spelling, punctuation and grammar usage.
• Knowledge and ability to perform basic arithmetical calculations.
• Knowledge of basic filing practices.
• Knowledge of the techniques for handling telephone calls in a courteous and efficient manner.
• Skill in typing and the ability to type 35 correct words per minute.
• Ability to work in Microsoft Office products such as Word, Excel, and Outlook.
• Ability to organize files and other records.
• Ability to use correct spelling, punctuation and grammar.
• Ability to type letters, memoranda and other standard business forms in correct format.
• Ability to operate general office equipment.
• Ability to handle telephone calls in a courteous and effective manner.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Ability to compile and analyze data for administrative decisions.

Other KSAs (Incumbent may learn on job): Knowledge of support staff procedures within a law enforcement agency, law firm, or government investigative agency.

Special Notes: Candidate Profile (application) must be completed in its entirety. Please read below:

Please include the names and phone numbers for the supervisor(s) and/or Human Resource Department for all periods of employment. Account for and explain any gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement "See Resume". Each field (address, city, and state, dates, phone numbers, etc.) should be completed. If claiming Right to Interview, candidate MUST attach a copy of your official layoff letter when applying. Upon the selection of the top candidate, a current supervisory reference contact will be required. Experience and education requirements must be met at the time of application submission to be considered.

To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate's use of Artificial Intelligence (AI) tools at any stage of the process is strictly prohibited and will result in disqualification for the position. Responses to qualifying questions must be clearly supported by the state application and any omission, falsification or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

Selection is a three-to-six-month process where the successful applicants MUST PASS the Oral Interview and Written Exam, CJSTC background prior to beginning. If selected for an interview, interview will be conducted in person.

The benefits of working for the State of Florida include: State Group Health Insurance Coverage; $25,000 Life Insurance Policy (100% paid by employer); Dental, vision, and other supplemental insurance options available; Annual and Sick Leave benefits; 10 paid holidays each year; Retirement plan options, including employer contributions (For more information, please click Flexible Spending Accounts; and Tuition waivers to attend State of Florida community colleges, colleges, and universities!

Location: WEST PALM BEACH, FL, US, 33401