Automotive Service Advisor

Tuffy Automotive Service Advisor To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service. Job Summary We firmly believe that our success is a direct reflection of our talented automotive service advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you. Responsibilities Make customer satisfaction number one Identify primary concerns and determine customer needs through open-ended questions Professionally introduce the courtesy inspection (multi-point inspection) offering solutions and benefits Conduct the "invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment Qualifications Maintain a positive, energetic attitude throughout the day Basic knowledge of menu-based computer software Strong organizational skills Demonstrates the desire to improve and advance personally and professionally Two years of experience in an auto repair facility is a plus Valid driver's license with an acceptable driving record Flexible schedule and able to work weekdays, weekends, evenings Benefits Bonus based on performance Free uniforms Paid time off Paid holidays and paid time off Careers advancement opportunities - we are always looking to promote from within! Reimbursement for any successfully completed ASE certifications Flexible scheduling with a rotating day off Closed on Sundays Competitive compensation with bonus incentives If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team! #J-18808-Ljbffr