Client Support Coordinator

Client Support Coordinator (Temp)

Join our client's Support team as a Client Support Coordinator, where you'll help keep daily distribution and customer network operations running smoothly. In this role, you'll oversee activity for a client and/or region, coordinate distribution processes across redistribution facilities and customer distribution centers, and play a key part in reporting, issue resolution, KPI management, and supplier coordination. You'll also build strong customer relationships through proactive communication and sound decision-makingmaking a direct impact on service quality and network performance. This is a temporary role with standard hours of 8:00 AM5:00 PM. and the schedule would be hybrid (Tuesday/Wednesday/Thursday onsite).

Required Skills:

• 12 years of experience in customer service or transportation
• Strong ability to manage and coordinate day-to-day network activity across distribution centers, hubs, and partners
• Proven ability to identify issues, drive resolution, and escalate when needed
• Comfortable working with reporting, KPIs, and process compliance (including SOPs/BCP)
• Strong analytical and problem-solving skills
• Clear, professional verbal and written communication skills with internal and external clients
• Proficiency in Microsoft Outlook, Word, and Excel

Nice to Have Skills:

• Transportation operations experience
• Experience with one or more transportation modes: LTL, intermodal, temperature-controlled, or dry truckload
• Experience with Microsoft Access
• Familiarity with TMS applications
• Background supporting inventory processes such as allocations, returns, phase-in/phase-out items, slow-moving inventory, and service issue response

Preferred Education and Experience:

• Bachelor's degree preferred (Business, Transportation, or Logistics)
• Customer service or transportation experience preferred, especially in operational/distribution environments

Bring your coordination skills, customer focus, and problem-solving mindsetapply today and help keep critical distribution operations moving forward.