Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring Bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY
I opened my agency in 2024 after previously working as a State Farm team member, where I was proud to be the number one team member in the entire territory. Before that, I worked as a CSR, and those experiences helped shape the culture and leadership style I bring into the office today. Our team of three is built around positivity, growth, and supporting one another both professionally and personally.

My wife and 18 month old daughter are my biggest motivation, and family is at the center of everything I do. We also have a dog that keeps life fun outside the office. Our team stays active in the community through church involvement, volunteering, and youth group activities.

We offer an Aspirant program, continuing education, professional development, team building events, office lunches, birthday celebrations, frequent earning opportunities, and flexibility for important family events. I’m looking for someone driven, hardworking, goal oriented, and motivated who wants to be part of a strong team culture built around growth, sports, music, and success.

ROLE DESCRIPTION:
Will Jones - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.