MedTech Field Service Coordinator

MedTech Field Service AgentOur MedTech Field Service Agents employ their technical and customer service experience by collaborating with healthcare professionals and technicians. You will be responsible for coordinating technicians, assisting with their needs to complete the job, interacting with the customer and coordinating the support of an on-site team. This is a great opportunity to develop and advance your technical skills!Job Responsibilities:Assist field service staff with scheduling, coordinating work, tools, and everyday needs for field work.Set-up and organization of equipment and workstationsConduct routine checks and records data from product tests after installation and configurationProvide ongoing communication and customer support to on-site hospital staff.Provide on-the-job training (OTJ) for new hires.Complete other duties at the discretion of managementSchedule:Workers will work an assignment-based schedule with 40 hours commitment per weekThis is primarily a remote home-based role with travel as required by the project.Required Qualifications:High school diploma or equivalent requiredMinimum of 1-2 years of demonstrated project coordination experience including scheduling of technicians and interacting with clients.An active and unrestricted driver license and a personal vehicle for local work-related assignments are required for this position. Travel time and mileage are reimbursed.Ability to sit and stand for long periods of time and lift up to 25 pounds requiredAbility to clear hospital vendor credentialing requirements, including proof of vaccination statusPosition may/will require up to date immunizations.Preferred Qualifications:Hardware - Software – field service coordination of schedules and assignmentsComfortable with Microsoft and other industry related data entry and platformsIQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.Benefits:This position is eligible for our Medical Benefits.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.The potential base pay range for this role is $2-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.