Customer Service Rep II

$20 per hour

The Fountain Group

We are a national staffing firm and are currently seeking Office Clerk/Customer Service Rep for a prominent client of ours. This position is located in Las Vegas, NV Details for the position are as follows:

$20hr based on previous experience.

This is an onsite role. M-F 7:30-4PM
3+ month contract - (potential to extend or convert based on performance & budget).
We need someone who can process VO/RA mail and SOPs. Ideal candidates will meet company basic tech and skills requirements. This role also manages client support, so customer service and industry experience would be very helpful.
Cash handling for money orders and postage
Opening/closing office with office key & alarm code (key/code are issued when temps convert)
Weekly mail drops at US Government Client (must be able to take registered mail to the counter on occasion)
Monthly forms/report drops at specific US Government Client location
Client support via phone/chat/email (basic at first, then more complex support as the agent learns)
Process client VO mail daily
Process RA mail daily
Process SOPs when received (9am - 3pm)
Manage and add office supplies to carts for approval weekly
Provide backup support to team as needed
Experience with MS Office

If you are interested in hearing more about the position, please respond to this posting with your resume attached

Apply

Vacancy posted 3 days ago

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