Field Service Technician

Job Description

Job Description

Field Technician

Pay: $24/hour Travel: Up to 95% Schedule: Full-time; occasional weekend travel and on-call rotation required Education: High School Diploma or equivalent

Position Overview

We are seeking a Field Technician to support residential energy programs through the installation, inspection, modification, removal, and service of Direct Load Control (DLC) devices.

This is a hands-on field position that is a great fit for someone with experience or training in HVAC, electrical, mechanical systems, construction, or other technical trades . The ideal candidate is comfortable working independently, interacting with customers, using tools, and traveling to different job sites as needed.

Responsibilities

• Install, inspect, modify, remove, and service Direct Load Control devices
• Troubleshoot basic electrical, mechanical, HVAC, and equipment-related issues
• Demonstrate a basic understanding of residential air conditioning systems
• Use hand tools and equipment safely and effectively
• Follow safety procedures, customer requirements, and quality standards
• Provide professional and courteous customer service while working in residential settings
• Complete required documentation, data entry, inventory counts, and service reports
• Perform routine vehicle safety inspections and help maintain assigned fleet vehicles
• Assist with warehouse organization, inventory, and equipment storage
• Participate in an after-hours on-call rotation
• Travel to job sites, including occasional weekend travel, based on customer and project needs
• Work independently while also collaborating with a field team
• Complete additional projects and duties as assigned

Qualifications

• High School Diploma or equivalent
• 1–3 years of experience in one or more of the following preferred:
  • HVAC
  • Basic electrical wiring
  • Lighting
  • Controls
  • Mechanical systems
  • Construction
  • Building maintenance
  • Home inspection
  • Weatherization
  • Renewable energy
• Strong mechanical and technical aptitude
• Basic construction knowledge
• Basic understanding of building science or energy auditing
• Comfortable using hand tools and performing hands-on work
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and manage multiple responsibilities
• Self-motivated, organized, and able to work independently with limited supervision
• Basic computer skills, including Microsoft Word, Excel, and Outlook
• Strong attention to detail and ability to complete accurate documentation
• Valid driver's license
• Reliable transportation
• Willingness to travel up to 95%

This is a hands-on field opportunity for someone with a technical or skilled-trades background who enjoys working with equipment, solving problems, interacting with customers, and traveling to different job sites.