Team Member

Team Member

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

Primary Role:
Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer.

Essential Functions:

General

• Deliver the ultimate customer service experience and impressions of the Jamba brand
  
• Able to clearly and concisely communicate product knowledge and information to all customers
  
• Responsible for customer product and service standards
  
• Foster an environment of team work
  
• Maintain exceptional customer service metric scores
  
• Communicates clearly, concisely and accurately in order to ensure effective shift operations.
  
• Follow all company operations policies and procedures
  

Customer Service

• Responsible for delivering an exceptional customer in store experience
  
• Execute customer service standards through the utilization of Jamba On Stage
  
• Greet and thank every customer with a smile and eye contact
  
• Recommend appropriate product to meet customer’s needs
  
• Enhance customer experience through engagement and sampling
  

Operations

• Execute quality store operations
  
• Clean blenders, small wares, merchandise and physical plant as necessary
  
• Must be able to operate food preparation machinery
  
• Stocking of all supplies
  
• Respond to directions in an accurate and timely manner
  
• Adhere to all Jamba food, safety and security guidelines while respecting Jamba property
  
• Master station operations of the store. xihmbke
  
• Successfully complete the Jamba store and company policy trainings
  

Business Management

• Provide a healthy consistent product
  
• Consistently make and serve all Jamba products to specifications
  
• Follows health, safety and sanitation guidelines for all products
  
• Executes proper portion control with all ingredients
  
• Must be able to operate cash register and handle cash transactions while adhering to Jamba Juice cash handling policies
  

Requirements:

• Must be 16 years of age
• Computer skills including some Microsoft software and register skills
• Must be able to lift 30-40 lbs regularly throughout shifts
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

JB.0.00.LN