Patient Experience Navigator
COOPER PEDIATRICS
Cooper University Health Care seeks a skilled Patient Relations professional to expertly manage patient and family concerns under minimal supervision. The role emphasizes conflict resolution, de-escalation, and timely documentation, aligning with federal and state regulations. Collaboration with Risk Management and multiple departments is essential. Experience in customer service (3–5 years) and education requirements highlight a strong foundation in patient experience. #J-18808-Ljbffr COOPER PEDIATRICS
$21 per hour
...Title Bridge the gap between clinician and patient, by providing individual support and assistance in navigating the health care system to provide continuity of... ...regarding follow up appointments and needs. Experience Required Experience working in a healthcare...SuggestedWork at office- Title: Patient Navigator Job Summary: The Patient Navigator functions as a clinical support liaison between patients, providers and care... ...duties as needed or as directed by CMO/CEO. Minimum Degree and Experience Required: Minimum high school diploma or equivalent....Suggested
- ...Billing/Financial Counselor to screen uninsured or underinsured patients before services and assist with eligibility options. The role... ...and daily communication with staff and patients. Minimum experience includes 2 years in healthcare revenue cycle with knowledge of...Suggested
- A health organization is seeking a Health Care Navigator to connect Veterans to necessary health care services. Responsibilities include... ...should have a Bachelor's degree and at least two years of experience in health care or social services. This position is based in Camden...Suggested
- ...for eight years. More than 2.54 million patients visit Cooper Norcross Health facilities... ...more. Short Description Patient Navigators provide a single and centralized point... ...professional demeanor. Delivers an exceptional experience to patients, customers and physicians...SuggestedWork at officeShift work
- ...Patient Financial Navigation Advisor The Patient Financial Navigation Advisor acts as the patient's liaison from physician order through complete... ...in accordance with policies and procedures. EPIC Experience is required M-F 9a-3p Onsite High School Diploma required...Work at office
- ...Service Excellence Advocate to serve as a key liaison between patients, families, and hospital staff, ensuring concerns are promptly... ...feedback acted upon. The role focuses on enhancing the patient experience through proactive engagement and collaboration with clinical leadership...
- ...Camden, NJ is seeking a Service Excellence Advocate to serve as a key liaison between patients, families, and hospital staff, ensuring that concerns are promptly addressed and experiences are enhanced. This role emphasizes proactive engagement, effective problem-solving,...
- ...expertise in conflict management and resolution. Coordinates patient and family problem resolution by practicing superior active listening... ...with the mission, vision and values of Cooper Health Care Experience Required 3-5 years of customer service, hospital experience...Full timePart time
$29 per hour
...Hospitals annual survey for six years. More than 2.54 million patients visit Cooper's facilities annually. Cooper's ambulatory network... ...with the mission, vision and values of Cooper Health Care Experience Required 3-5 years of customer service, hospital experience preferred...- ...survey for six years. More than 2.54 million patients visit Cooper’s facilities annually.... ...learn more. Short Description The Nurse Navigator is an integral member of the Bone & Joint... ...; and promotes efficient care delivery. Experience Required Minimum 3-5 years of nursing...Work at office
$18 per hour
...This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone... ...both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination. Education Requirements HIGH...$18 per hour
...employer of choice in South Jersey. Short Description Patient Navigators provide a single and centralized point of patient access to... ...display a professional demeanor. Delivers an exceptional experience to patients, customers and physicians who contact the Access...Full timePart timeWork at officeShift work- ...annual survey for eight years. More than 2.54 million patients visit Cooper Norcross Health facilities annually.... ...customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination. Experience Required Minimum one year of recent registration or...
$18 per hour
...position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive... ...and co-workers. Serves as patient’s non-clinical navigator during discharge coordination. Experience Required Minimum one year of recent registration or...Full timePart time$29 per hour
...ED Clinical Patient Ambassador The ED Clinical Patient Ambassador collaborates with care team to create the best possible patient/family experience while in the Emergency Department. The ED Clinical Patient Ambassador proactively works with patients, family, and staff...$16.5 per hour
...Functions in the role of providing a safe environment for patients requiring close observation. Assists in providing direct, indirect... ...by serving as a significant member of the health care team. Experience Required Previous hospital/patient care experience...Shift workWeekend work- ...Hospitals annual survey for six years. More than 2.54 million patients visit Cooper’s facilities annually. Cooper’s ambulatory network... ...while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes...Work at officeShift work
- ...Hospitals annual survey for eight years. More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its... ...billing compliance with contractual and regulatory requirements. Experience Required 3yrs experience in healthcare revenue cycle, emergency...Work at office
$21 per hour
...Verify eligibility with insurance companies. Communicate with patients and insurance companies regarding co-pays, deductibles,... ...timely and effectively. Provides excellent customer service. Experience Required 1 year healthcare billing experience. Education...$18 per hour
Job TitleGreets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.Performs all registration functions...Work at officeShift work$18 per hour
...This position has a strong emphasis on customer service to our patients and facilitating patient access to professional services. This... ...project Cooper's values to both customer and co-workers. Experience Required ~2 years of appointment scheduling, insurance verification...Work at office- Cooper University Health Care is seeking a patient transport associate to move patients and equipment safely and efficiently within the hospital network. You will support clinical teams by ensuring timely transport across departments and maintaining high safety standards...
- ...Jersey, is seeking an experienced revenue cycle supervisor to lead patient access operations, including emergency, registration, and... ...three years in healthcare revenue cycle and prior supervisory experience; strong communication and organizational #J-18808-Ljbffr COOPER...
- ...customer service-oriented Registration Associate to ensure smooth patient intake and support during discharge. You will greet and... ...with opportunities to utilize Epic and collaborate with care teams to enhance patient experience. #J-18808-Ljbffr Cooper Norcross Health
- ...healthcare billing specialist to verify eligibility, communicate with patients and insurers about co-pays and COB issues, and resolve... ...The ideal candidate has at least 1 year of healthcare billing experience, a High School Diploma or equivalent, and strong MS Office skills...
- ..., NJ, is seeking a Customer Service Representative to support patient access and scheduling. You will greet, register and assist patients... ...collaboration with care teams to ensure a seamless patient experience. Epic experience is preferred and opportunities for growth are...
$37 per hour
...infusion nurses, medical assistants, phlebotomists, schedulers and patient service representatives and assign patients, ensuring that... ...Director and in the absence of the Clinical Director. Experience Required A minimum of 2 years of clinical nursing experience...$173.8k - $238.9k
...Resource Groups (ERGs) to support employees. Director, Workplace Experience How you will make history here... The Director, Workplace... ...platforms such as employee portals and intranet, ensuring usability, navigation, content structure, and discoverability. Drive improvements...Full timeTemporary workImmediate startRemote work- Cooper Norcross Health is seeking a Receptionist I in New Jersey to manage chart setup, patient check-in, and frontline communications at the front desk. The role includes backup support for the Receptionist II, ensuring smooth daily operations and responsive service for...
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