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Assistant Maintenance Manager

Sentral Services

About Sentral Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights – we call it Home+. Our one‑of‑a‑kind communities offer unrivaled locations, innovative tech‑enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world’s best cities: Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Position Overview And Responsibilities At Sentral, we are building a team of people‑first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can‑do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution‑oriented, and have strong ownership of their work. Maintenance Manager is expected to have fantastic organizational and time management skills. You will display natural leadership, possess great communication skills, and have a strong eye for detail. To ensure success, the Maintenance Manager should display strong problem‑solving and decision‑making skills with a solid understanding of building maintenance, repairs, refurbishments, cleaning, and leading team members. This is an in‑person position located on‑site of the property. It requires a rotating on‑call schedule (Saturday – Wednesday 11:30am‑7:30pm). What You’ll Do Treat residents and others with respect, answer questions from your team and residents. Respond sensitively to complaints about building services and assign work orders with efficiency and urgency. Coordinate daily with the General Manager on overall maintenance projects. Inspect sites regularly to identify problems and necessary maintenance. Prepare weekly maintenance schedules and allocate work based on forecasted workloads. Oversee the “make‑ready” process to prepare vacant apartment homes and new move‑ins by completing pre‑move‑out inspections, creating a punch list of maintenance work needed, scheduling vendors and contractors as needed, obtaining supplies, and inspecting completed work. Employ, supervise and train team members. Develop standards for cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market‑ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas. Manage the completion of all work orders generated from resident requests for service and ensure routine upkeep on the property is diagnosed and repaired or replaced according to policies, procedures, safety standards, code requirements, and budgetary requirements. Maintain and order adequate inventory of spare parts and maintenance materials to stay within budgetary guidelines. Complete monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual. Conduct follow‑ups on all maintenance and repair work. Periodically inspect work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. Periodically inspect work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards, scope, and specifications. Conduct regularly scheduled safety meetings to ensure SDS sheets are current and readily accessible. Keep up with all current OSHA and other safety‑related laws and requirements to ensure property compliance. Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters). Assist the capital expense manager with the preparation of a maintenance and capital expense budget for the property by analyzing financial statements and operational reports. Support cost‑cutting and expense control programs by ensuring parts are repaired when possible, rather than replaced. Participate in on‑call rotation to respond to emergency calls for maintenance and repairs after‑hours. Perform other related duties and assignments as needed and assigned. Skills And Experience 2-3 years of experience as a Maintenance Director or Manager. Must be able to participate in on‑call rotation to respond to emergency calls after‑hours. Strong knowledge of building trades, cleaning procedures and preventative maintenance. Solid understanding of health and safety regulations and practices. Knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems. Manual skills – cleaning, snow removal, groundskeeping. Maintenance skills – entry‑level plumbing, electrical, HVAC, carpentry, appliance repair, painting, drywall, carpet cleaning. Appliance repair – troubleshoot and repair washer/dryer, refrigerator, dishwasher, pumps, water heater, etc. Mechanical ability to take apart machines, equipment, or devices to remove and replace defective parts. Ability to read blueprints, repair manuals, parts catalogs as necessary. Ability to use common tools such as hammers, hoists, saws, drills, and wrenches. Experience with precision measuring instruments or electronic testing devices. Must be able to read a tape measure. Experience performing routine preventative maintenance. Ability to read and interpret safety rules and operating and maintenance instructions. Effective budgeting and performance management. Excellent communication and interpersonal skills. Ability to work while maintaining focus and quality both in a team and independently. High attention to detail and organizational skills. Ability to work well under pressure, meet tight deadlines, and manage time effectively. Computer literate with capability in email, MS Office, Google Workspace, and related communication tools. Great time‑management skills. Strong decision‑making and problem‑solving skills. Ability to stand or walk for extended periods; to bend, kneel, stoop, and lift or move heavy equipment. May be required to work outside of normal work hours. Community Team Perks + Benefits Health & Wellness: multiple medical, dental, and vision plans begin the first month after start date; one fully company‑paid plan (no monthly premium), HSA and FSA options available. Premiums apply for spouse, dependent, or family coverage plans. Eligible after 3 months of employment, offers a 401(k) with a 4% company match. Time Off That Grows with You: 11 paid holidays and 8 types of PTO (personal days, floating holiday, enrichment hours, etc.). Travel Discount: team members and their friends and families receive travel discounts at Sentral communities. Deep Savings: discounted rates on pet insurance, attractions, rental cars, shows, events, and more. Physical Demands And Requirements Ascend/descend a ladder to complete maintenance tasks. Position self to install equipment in fixed spaces and at awkward angles repetitively or extended periods. Work in indoor and outdoor areas, with and without covering. Move throughout the property as needed. Transport boxes and equipment up to 20 pounds. Communicate with other persons in the building. Observe details in surroundings and on screen. If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. We believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #J-18808-Ljbffr

Vacancy posted 5 days ago
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