Whey Relief Operator

Supervisor’s Title:             Whey Team Lead

Department:                        Whey Production

Exempt Status:Hourly

MWC is a state of the art cheese and whey production facility in St. Johns, MI. MWC is a joint venture between Glanbia Nutritionals, Dairy Farmers of America (DFA) and Select Milk Producers Inc. (Select).

Internal Position Pre-Qualification Requirements

To be eligible for any internal position, employees must meet the following criteria:

1. Have fewer than 3 attendance points.
2. Not be currently on a Performance Improvement Plan (PIP).
3. Have no Last Chance or Final Corrective Actions related to Safety or Performance within the past 12 months.

Disclaimer:
Management reserves the right to modify, suspend, or authorize exceptions to these requirements based on business or operational needs.

Job Summary

Provides vacation coverage for any position within the whey plant and occasionally directs production activities and personnel for the assigned shift by performing the following duties.

Essential Functions

• Responsible for knowledge of every position in the whey plant.
• Cover for an employee that is off.
• Responsible for the ability to run any computer system needed to operate production or CIP in any given area.
• Ensures that samples are run and if needed, determine the best action to bring the product into specification.  Will notify the supervisor if the product is not within the required specifications.
• Maintains product loss sheets to keep an accurate recording of the product being wasted.
• Responsible for timely and accurate reports of process loss and inventory records turned in daily to the supervisor.
• Assist in communication between operators and management staff.
• Facilitates training of new team members and tracks current team member skill achievement.
• Ensures safe operating practices and helps in reporting and analyzing work-related injuries.
• Oversees CIP for assigned machinery and ensures that GMPs are followed.
• Maintain a clean work environment
• Attend required training and take required quizzes to be proficient in room
• Responsible for completing all safety activities, plant meetings, near misses, and BBSs.
• Complete all job activities following set safety and operational SOP’s.
• Keeps records in accordance with the good manufacturing process and local and state laws. 
• Utilizes GPS processes, driving zero losses, and upholds the culture of MWC non-negotiables.

• Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the Occupational Safety and Health  Act which are applicable to his/her own actions and conduct.
• Complies with all applicable food safety regulations and mandates (Safe Quality Foods, Food and Drug Admin, Pasteurized Milk Ordinance)

Delivering on Glanbia’s Values:

• “Showing Respect” - Research issues & incidents with internal teams, business partners and customers in a collaborative manner that includes professional, honest and transparent communication.
• “Find a Better Way” - Work with internal and external teams to implement process improvements and/or procedural changes that eliminate non-value added activities and drive more business value.
• “Winning Together” - Assist with training of new team members.  Facilitate or oversee training and standard operating procedure reviews to ensure new hires develop proficiency of role.
• “The Customer’s Champion” – Proactively engage to support our customer needs on an end to end basis and strive to meet or exceed SLA timelines.  Take ownership of customer requests and engage with internal teams as needed and within a timely manner.
• “Performance Matters” – Meet or exceed all key metrics in line with expectations for role.  Continually update knowledge of products, product changes, processes and services offered to deliver a dynamic customer experience.

Additional Functions

• Perform other duties as assigned.

Qualifications

• Forklift and scissor lift certification and general maintenance knowledge is required.
• Excellent attendance and safety record.
• Desire to grow with the company.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Participate in proactive team efforts to achieve departmental and company goals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to prioritize tasks, handle multiple projects simultaneously, and delegate assignments to others.
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
• Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources.
• Provide leadership to others through example and sharing of knowledge/skill.

Typical Physical Activity

Physical Demands

• Regularly involves, talking or listening, sitting, and the use of hands and fingers.
• Frequently involves reaching with hands and arms, standing, and walking.
• Occasionally involves crouching, stooping, and/or kneeling.

Physical Requirements

• Must be able to lift and carry items weighing up to 60 pounds.
• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceive attributes of objects and materials.
• Involves moderate physical activity performing strenuous day activities of a primarily productive/technical nature.
• Should be able to judge distances and spatial relationships.

Typical Environmental Conditions

• May be exposed to loud noise levels (i.e., manufacturing equipment).
• May work near mechanical moving parts and in hot temperatures.

Travel Requirements

• Minimal travel limited within the local area.

Disclaimer

Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others.  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 

At Glanbia our culture will celebrate individuality, knowing that together we are more.