Market Manager

At Ash Grove Cement, people are our first priority. We offer a complete benefits package to include: Health Insurance Vision Insurance Retirement Plan Paid Time Off, Paid Holidays Tuition Reimbursement Employee Assistance Program Disability Pay Life Insurance Growth Opportunities and more! Summary The Market Manager is the primary contact for all customer accounts in his/her territory, acting as a liaison between customers and the company. This position ensures quality and consistency of service and/or product delivery. The position maintains contact and develops strong relationships with current and prospective clients, generates sales proposals, and service and manages existing accounts. What you’ll be contributing: Fosters strong relationships with customers and leads in developing customer loyalty and company brand reputation. Maintains a strong understanding of market volumes, trends, competitive activity, and key economic drivers for the assigned territory. Develops annual business plans for the territory and each account, including pricing objectives, technical support, distribution optimization, new products, and receivables management. Manages customer accounts, i.e., ensures 100% correct daily billing with emphasis on correct and complete entry of pricing, management of payment discrepancies, DSO, and rebates. Manages payment discrepancies and DSO problems to ensure customers are being billed correctly and paying correctly as per their agreed terms. Continues to work towards our vision of making the company the easiest and best supplier in the market to work with. Leads price negotiations with all customers and ensures that they are done in a mutually beneficial, satisfactory, and timely manner. Promotes the consumption of cement and related cementitious products, enhancing the company's brand reputation and awareness and preference for our products in the marketplace. Provides up-to-date sales forecasts monthly for each account as required via standard tools. Provides first-line technical input (testing, specification interpretation, troubleshooting) to customers and other stakeholders in assigned territory and engages other Technical Service support. Develops superior knowledge and understanding of each account, including objectives and strategies, key staff, operations, and financial performance. Provide value-added to our customers to strengthen loyalty and brand reputation. Utilizes all available data to monitor accounts' commercial margins and continually seek opportunities for improvements in the commercial margin. Represents the company by participating in industry associations Manage assigned expense and travel budgets. Follows up on new leads and referrals resulting from field activity. Ensures alignment of OH&S activities arising from Companies OH&S mission. Additional duties as assigned by supervisor To succeed in this position, you will need: Minimum of 4 Year / Bachelors Degree in Business management, Sales, Purchasing or related field. Minimum 5 years of experience as Sales representative or similar role. Ability to read, write, and understand warning labels, instructions, signs, etc. Proficient in English written, verbal communication, and listening skills Ability to drive committed and effective incident management. Ability to explore and understand customers’ requirements to ensure a high level of responsive service. Ability to analyze facts and to exercise sound judgment in arriving at a conclusion Proficient in English written, verbal communication, and listening skills Ability to cultivate and maintain positive relationships with others in a friendly and respectful manner. Ability to read, write and understand English Ability to perform multiple projects/tasks simultaneously with a high degree of accuracy. What’s next for you? We provide stability and advancement opportunities across North America. Use our tuition reimbursement program to help you meet your career goals. The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive. The physical demands, working environment, and other conditions of employment listed in this document are representative of but are not intended to provide an exhaustive list of the requirements for positions in this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #J-18808-Ljbffr