Server (44469)

Summary of Server Position The Server is responsible for providing friendly, attentive, and efficient service to ensure every guest has an exceptional dining experience. Servers create a welcoming environment, guide guests through the menu, and anticipate guest needs throughout their visit. The primary goal is to deliver outstanding hospitality so guests leave satisfied and eager to return. Licensing Requirements Valid Food Handlers Certification Valid Alcohol Service Certification Duties & Responsibilities Welcome and greet guests, ensuring they feel comfortable and receive attentive, personalized service Inform guests of specials, menu items, ingredients, and menu changes Make guest‑focused recommendations you genuinely feel your guests will enjoy Answer questions about food, beverages and other restaurant functions and services Take food and beverage orders from guests and enter orders in the point‑of‑sale system Deliver food and beverages from kitchen and bar to guests in a timely manner Conduct age verification for alcoholic service following ABC requirements and company procedures at all times Manage guest liquor consumption effectively and in accordance with ABC requirements and company procedures Monitor and observe guests’ dining experience to ensure satisfaction; respond promptly and courteously to any requests Perform side work at the start and end of each shift as required by service station assignment Maintain clean service areas Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable) Assist fellow servers and bussers as situations arise Thank guests for their visit and invite them to return Be available to fill in as needed to ensure smooth and efficient operation of the restaurant as directed by the manager or director Knowledge, Skills & Abilities Strong customer service and hospitality skills Knowledge of menu items, ingredients, and daily specials Ability to make menu recommendations and answer guest questions Proficiency in basic math and handling cash, credit card, and other payment transactions while operating a point‑of‑sale system Ability to multitask and work efficiently in a fast‑paced environment Strong attention to detail and commitment to guest satisfaction Team‑oriented with a willingness to assist coworkers Qualifications Minimum 18 years of age Strong customer service and interpersonal skills Minimum one year experience as a server Basic knowledge of dining‑room operations and service procedures Authorized to work in the United States Work Environment / Physical Demands Expected to keep the work location safe and healthy. Utilize basic safety measures, report concerns to a supervisor, and wear protective clothing, gloves, shoes, or equipment when required. Must be able to stand and walk for extended periods; reach, bend, stoop, lift and carry up to 40lbs.; exposure to varying temperatures, hot (kitchen) and cold (walk‑ins). What We Offer Flexible schedules – full‑time or part‑time Competitive pay, annual reviews, and merit increases Tuition assistance Paid vacation and health insurance Free company shirts or chef coats Paid training and free employee meals during work Generous dining discounts at company‑owned restaurants Annual employee appreciation events and career development opportunities Fast‑track career path into management Fun place to work with a diverse team, culture of family and respect Disclaimer This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. Management reserves the right to revise the job or require different tasks as assigned. EEO Statement M Crowd Restaurant Group is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with M Crowd Restaurant Group without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, VietnamEra veteran, recently separated veteran, armed‑forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law. #J-18808-Ljbffr MCrowd Restaurant Group