Operations/Supply Chain Manager

Operations/Supply Chain ManagerAt Ideal Living, we believe everyone has a right to pure water, clean air, and a solid foundation for wellness. As the parent company of leading wellness brands AirDoctor and AquaTru, we help bring this mission to life daily through our award-winning, innovative, science-backed products.For over 25 years, Los Angeles-based Ideal Living has created wellness brands and effective products trusted by millions that positively impact people's health and well-being. Today, as a privately held, fast-growing company with a passionate and diverse team of over 100 people, we strive to make our wellness-tech solutions accessible to everyone through a collaborative, respectful, supportive workplace.We foster a friendly, down-to-earth culture where every team member's contributions are recognized and valued. We approach our work with drive, purpose, and passion while celebrating creativity, innovation, and teamwork.Position SummaryThe Supply Chain Manager will oversee and coordinate critical supply chain and fulfillment functions across domestic and international operations. This individual will support inbound logistics, inventory flow, procurement coordination, warehouse and fulfillment operations, freight optimization, and cross functional operational execution.This role will work closely with Sr. Operations Manager, and partner cross functionally with Operations, Finance, Customer Service, Ecommerce, Procurement, and Technology teams to ensure products move efficiently from supplier to consumer while maintaining high service levels and cost discipline.The ideal candidate is highly analytical, operationally minded, detail oriented, proactive, and comfortable operating in a fast paced, high growth environment.Key ResponsibilitiesSupport daily operations across a multi site 3PL warehouse networkHelp maintain fulfillment SLAs and operational performance standardsCoordinate inventory flow and fulfillment execution across ecommerce and retail channelsAssist in resolving operational disruptions, shipping issues, and fulfillment bottlenecksPartner with warehouse providers to improve operational efficiency and service qualityMonitor inventory levels across warehouse locations to reduce stockouts and overstocksSupport inventory planning and replenishment coordinationAssist with procurement tracking, inbound visibility, and vendor coordinationMaintain accurate operational records and reporting within ERP and operational systemsCoordinate ocean and air freight bookings from Asia and other international suppliersWork with freight forwarders, customs brokers, and logistics providersSupport inbound shipment tracking, routing, and cost optimization initiativesAssist with customs compliance and import/export documentationSupport operational execution for Amazon FBA/FBM, Walmart, Shopify, retail, and other marketplace channelsCoordinate inventory allocation and operational readiness during promotions and peak periodsAssist with maintaining SLA performance during high volume events including Black Friday and Prime DaySupport operational workflows tied to WMS, OMS, ERP, and ecommerce systemsHelp maintain operational reporting accuracy and visibilityAssist in identifying operational inefficiencies and process improvement opportunitiesPartner cross functionally on systems enhancements and operational scalability initiativesPreferred Qualifications5+ years of supply chain, logistics, fulfillment, or operations experienceExperience in ecommerce, consumer goods, or high volume fulfillment environments preferredStrong understanding of warehouse operations, freight coordination, and inventory managementExperience working with ERP, WMS, OMS, EDI, APIs, and operational reporting systemsStrong Excel and analytical capabilitiesAbility to manage multiple priorities simultaneously in a fast paced environmentStrong communication and cross functional collaboration skillsExperience working with 3PLs and international logistics providers preferredWhat We Offer:Competitive CompensationFull benefits including PTO and 401(k)A collaborative and inclusive work environmentHybrid work environment - 3 days in office, 2 days remoteFree EV ChargingOn-site gym and pilates studio