Assistant Office Manager

Summary:

The Assistant Office Manager is responsible for the oversight of daily operations for CareSense Health's Lansdale office to ensure compliance with all CareSense Policy and regulatory requirements. This position directly supervises office staff and provides support with the supervision and scheduling of field staff.

Authority and reporting:

The Assistant Office Manager reports to the Regional Manager and is responsible for the supervision of the local Staffing Coordinators and other entry level clerical positions.

Key Responsibilities:

• Oversee daily operations including staffing/scheduling needs and EVV compliance
• Monitor and assist Staffing Coordinators in addressing field staff punctuality and attendance issues, as well as other performance concerns.
• Supervise and assist Staffing Coordinators with the recruitment and admission processes to facilitate company growth.
• Assist with creating, maintaining, and auditing client and caregiver records
• Provide training, coaching, and guidance to direct reports
• Assisting with call coverage on the main line including the facilitation of cross departmental communication and elevating any concerns to leadership.
• Supervisory tasks including performance management and corrective action
• Assist Director of Nursing with compliance related tasks

Desired Skills:

• Strong Communication, Organization, and Problem-Solving Skills
• Observant and Detail Oriented
• Thorough and timely completion of tasks; Task prioritization
• Experience with HHAeXchange, JotForm, or BOX
• Conflict resolution skills

Qualifications and Requirements:

• High School Diploma or GED required, College Degree preferred.
• Prior leadership or management experience strongly preferred
• Reliable transportation required

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We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.