Senior GenAI Engineer - Remote LATAM

One of our large retail companies is seeking a Senior GenAI Engineer to contribute to their IVR project. In this role, you'll design and build cutting-edge AI chat systems powered by large language models and multi-agent orchestration frameworks. You'll work closely with product, engineering, and architecture teams to develop scalable, secure, and intelligent conversational experiences. Your day will include coding, architecting agent workflows, mentoring peers, driving technical strategy, and ensuring systems meet regulatory and performance standards - all while staying ahead of the curve in GenAI advancements.

This position can sit fully remote.


$20-$28/hour Exact compensation may vary based on several factors, including skills, experience, and education.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• 8+ years of software engineering experience, including 3+ years in AI/ML or LLM-based development
• 2+ years of hands-on experience with LLM orchestration frameworks (e.g., LangGraph, LangChain)
• Proven experience building agentic or autonomous AI systems with OpenAI, Anthropic, or open-source LLMs
• Deep understanding of:
• LLM tool use and memory management
• Retrieval-Augmented Generation (RAG)
• Multi-agent collaboration
• Strong Python skills and experience with FastAPI, vector databases (e.g., FAISS, Weaviate), and RAG pipelines
• Familiarity with cloud platforms (GCP preferred), microservices, and API-first development
• Understanding of CI/CD, DevOps, and monitoring for AI systems


Nice to Have Skills & Experience
• Direct experience with LangGraph or graph-based agent orchestration tools
• Background in prompt engineering, LLMOps, or RAG optimization
• Experience working with chatbot frameworks, voice assistants, or multimodal agents
• Familiarity with HIPAA, healthcare data privacy, or regulated environments
• Passion for ethical, explainable, and human-centered AI design
• Strong communication and stakeholder management skills


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.