AUTOMOTIVE SHOP FOREMAN AND DISPATCHER

Job Description

Job Description

We are looking for a dedicated and experienced Automotive Shop Foreman/Dispatcher to join our team at Friendly Ford Lincoln. In this role, you will oversee daily shop operations, coordinate workflow, and ensure efficient dispatching to meet the needs of our customers. You will lead by example, providing guidance and support to our technicians while maintaining a positive and productive shop environment.

• Manage and supervise daily shop operations to ensure efficiency and high-quality workmanship.
• Dispatch technicians to service vehicles to maximize productivity and customer satisfaction.
• Coordinate with parts and service departments to ensure timely availability of parts and materials.
• Train, mentor, and support shop staff to enhance their technical skills and adherence to company standards.
• Monitor work orders to ensure accuracy and completion within established promise times.
• Maintain clear communication with service advisors regarding service progress and any delays.
• Ensure the shop complies with company policies, safety regulations, and industry training/repair standards.
• Assist management in shop tasks.

• Proven experience in automotive shop supervision and dispatching.
• Strong leadership and communication skills.
• Ability to manage multiple tasks and priorities effectively.
• Knowledge of automotive repair processes, parts, and safety regulations.
• Proficient in using shop management software.
• Problem-solving skills with a proactive approach to shop operations.
• Valid driver’s license and clean driving record.

• Competitive salary/bonus ranging from $60,000 to $80,000 per year, paid weekly.
• Opportunities for professional growth and development within Friendly Ford Lincoln.
• Supportive work environment with a focus on teamwork and employee well-being.
• Comprehensive benefits package including health insurance and retirement plans.
• Paid time off and holiday pay.

Friendly Ford Lincoln is a trusted automotive dealer located in Monroe, MI, dedicated to providing exceptional vehicle service and customer care. Our team values integrity, quality, and community connection. We pride ourselves on creating a welcoming atmosphere for both our employees and customers, ensuring a positive experience every time.