Retail Security Officer

Retail Security Guard (Full-Time)We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.LOCATION: Indiana Premium Outlets - Edinburgh, IndianaPAY: $19.63/hourPOSITION TYPE: Full-TimeSCHEDULE:Thursday - 11:00 AM - 8:00 PMFriday - 10:30 AM - 9:30 PMTuesday - 10:00 AM - 8:00 PMWednesday - 10:00 AM - 8:00 PMBenefitsWeekly payFlexible schedulingEmployee discountsEmployee Assistance Program (confidential support resources)Supportive work environment focused on well-beingKey ResponsibilitiesSecurity & PatrolPatrol assigned areas or maintain a fixed post to monitor activityControl access points and manage pedestrian/vehicle trafficIdentify and report suspicious activity, incidents, or safety concernsRespond to alarms, emergencies, and on-site incidentsMonitoring & ReportingMonitor CCTV cameras and security systemsComplete daily activity logs, incident reports, and required documentationMaintain awareness of surroundings at all timesSafety & ComplianceFollow all post orders, company policies, and safety proceduresMaintain knowledge of emergency response protocolsInspect property for safety risks (fire hazards, equipment issues, etc.)Support loss prevention and recommend safety improvementsCustomer ServiceGreet and assist customers, employees, and visitors in a professional mannerProvide directions and support as neededMaintain a visible, approachable presence on-siteQualificationsRequiredStrong customer service and communication skillsAbility to stay alert and respond calmly in emergency situationsReliable, punctual, and able to follow directionsAbility to write clear and accurate reportsMust present a professional appearance and demeanorState Guard license is required.PreferredPrior security or customer-facing experienceFamiliarity with CCTV, alarms, or access control systemsSkills & AttributesHigh level of attentiveness and situational awarenessDependable and team-orientedAble to multitask and work in a fast-paced environmentStrong work ethic with a sense of urgencyWork ExpectationsArrive on time in full uniform and ready to workStay engaged and proactive throughout your shiftFollow all safety, training, and compliance requirementsAdditional InformationDuties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.Minimum Qualifications: The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.High School Diploma and/or equivalent (GED).Must be willing to submit to a background and drug screen; any offer of employment is contingent upon the successful completion of a background investigation.Valid driver's license authorizing the legal operation of a motor vehicle in the state of Indiana. Andy Frain Services