Certified Medical Assistant (CMA/RMA) - Urology

The Certified Medical Assistant (CMA) / Registered Medical Assistant (RMA) supports daily operations within a urology clinic by providing administrative and direct patient care assistance to providers and nursing staff. Responsibilities include rooming patients, collecting medical histories, assisting with urologic procedures and treatments, coordinating patient care, managing documentation, and ensuring efficient clinic workflow and high-quality patient service. Certified Medical Assistant (NCCT) – National Center for Competency Testing (NCCT) Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA) Registered Medical Assistant (RMA) (AMT) – American Medical Technologists (AMT) Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP) Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA) Registered Medical Assistant (RMA) (ARMA) – American Registry of Medical Assistants (ARMA) Registered Medical Assistant (RMA) (AAH) – American Allied Health (AAH) Education: High School Diploma/GED Work Experience: Relevant medical assistant or healthcare experience preferred Rooming patients: collecting pertinent information regarding the patient’s chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit Completing necessary telephone communications with patients, families, pharmacies, and/or other healthcare facilities as directed Gathering and maintaining patient information via telephone per department-specific processes and policies Performing administrative tasks including patient check-in/check-out, prior authorizations, appointment scheduling, verification of benefits, and coordination of referrals and testing Performing office procedures as directed and per department-specific competencies Performing procedures such as urine catheterizations, bladder scanning, suture or staple removal, application or removal of casts at the direction of a provider Reading results of negative TB skin tests or directing patients to department nursing staff when TB screening indicates a possible positive result Performing additional diagnostic testing at the point of care Providing patients with written instructions regarding procedures, medications, or follow-up care at the direction of the provider Retrieving and providing condition-specific education materials from approved sources per provider directions and orders Calling medications into pharmacies, notifying patients of refills, and documenting actions within the EMR per provider orders Maintaining department-specific competencies related to point-of-care testing, equipment handling, and specialty training Assisting physicians with office-based procedures, including appropriate documentation Entering patient medical history and medication reconciliation into each patient’s medical record Performing simple urinary catheter changes under the direction of the RN, APP, or MD after competency verification and documentation Administering injections within the CMA scope of practice under the direction of the MD At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health. Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers.