Office Clerk II

Morgan State University is a public research university and historically black college (HBCU) in Baltimore, Maryland, United States. Morgan is Maryland's designated public urban university and the largest HBCU in Maryland. Posting Summary Job Title Division Division Division of Finance & Administration Department Department Facilities Management Department Work Status Work Status Full Time Position Category Position Category Staff FLSA FLSA Non-Exempt Pay Range Pay Range 05 Salary Range Salary Range $34,936 - $44,500 / year Fund Source Fund Source State Support Job Summary Under general supervision, performs complex clerical work requiring the application of varied procedures and specialized methods. May provide guidance and instruction to office clerks and assistants. Job Duties

1. Respond to incoming calls and/or emails from customers and departmental staff. Maintain contact with internal and external customers related to work order inquiries.
2. Ensure accuracy by looking into the system to make sure that there are no duplicates according to Work Control procedures and the Work Control SOPs (e.g., using capital letters; detailed descriptions including who, what, when, where, and how; requester’s name and extension; purchases for material to be added to Work Order; supervisor’s and Work Manager’s signature).
3. Completes customer requests and work orders using an Enterprise Asset Management ( EAM ) system and the department’s Standard Operating Procedures; Ability to perform basic system functions such as running basic system queries, entering and approving timecards, etc. Completes or verifies all areas on a Customer Request form or Work Orders/Phases with a full description of the request. Receives and responds to requests generated by email. Tracks progress of customer requests/work orders when applicable.
4. Performs all other duties as assigned.

Requested Minimum Qualifications Education: A High School Diploma or GED is required. Experience: At least two years in clerical work. Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis, with 30 college credits being equivalent to one year of experience. Other Preferences for Consideration An associate’s degree is preferred. Four years of clerical work in an academic setting. Knowledge, Skills & Abilities General knowledge of office practices, procedures, and equipment; of grammar, spelling and punctuation. Skill in preparing reports; in operating manual and automated office equipment; in performing mathematical computations; in performing routine clerical tasks; in filing documents according to alphabetic and numeric sequences. Ability to plan and independently perform specialized clerical tasks; to understand and interpret department policies and procedures; to communicate effectively both orally and in writing; to follow oral and written instructions; to establish and maintain effective work relationships; to operate personal computers and assigned word processing and spreadsheet software. Posting Number Posting Number ST01632 Number of Vacancies Number of Vacancies 1 Job Open Date Job Open Date 10/16/2026 Application Review Date Job Close Date Job Close Date 10/30/2026 Supplemental Questions Required fields are indicated with an asterisk (*). * What is the highest level of education attained? GED High School Diploma Associates Degree Bachelors Degree Masters Degree PHD * Do you have at least two years of clerical work experience? Yes No * How did you hear about this employment opportunity? Diversity In Higher Education Inside Higher Ed Agency Referral Advertisement/Publication Personal Referral Website MSU Careers Website Higher Education Recruitment Consortium (HERC) Insight to Diversity * Are you a current, past or retired Morgan University employee?Are you a current, past or retired State employee?If YES to pass, retired or current STATE employee, please put the agency.If not applicable, put N/A. (Open Ended Question) #J-18808-Ljbffr Morgan-State-University