Customer Service Clerk

Customer Service / Cash Office Clerk

We are looking for a reliable, detail-oriented, and service-driven Customer Service / Cash Office Clerk who enjoys helping others and ensuring accuracy in daily operations. In this role, you'll support front-end operations by delivering excellent guest service, handling cash office responsibilities with precision, and helping ensure smooth, efficient store transactions.

At Price Chopper, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

If you are highly organized, trustworthy, and enjoy working in a fast-paced, team-focused environment where accuracy matters, this is a great opportunity to make an impact.

Key Responsibilities & Duties:

Support exceptional guest hospitality by providing friendly, professional service and resolving guest questions or concerns efficiently

Handle cash office functions including counting drawers, preparing deposits, verifying cash balances, and maintaining accurate records

Ensure all cash handling procedures are followed to support accuracy, security, and compliance

Operate cash registers to accurately process transactions, including cash, credit, and digital payments

Scan items, verify pricing, and ensure accurate totals while maintaining efficient checkout speeds

Provide change, issue receipts, and handle returns or exchanges in accordance with company policies

Assist with front-end operations including register support, bagging, and maintaining organized checkout areas

Maintain organization and security of cash, safe, and cash office areas

Report discrepancies, shortages, or overages in a timely manner

Communicate clearly with leadership and teammates regarding cash flow, issues, and operational needs

Maintain a clean, organized, and safe work environment

Follow company policies, loss prevention practices, and safety standards at all times

Collaborate with teammates across departments to support store operations and guest satisfaction

Remain productive during slower periods by assisting with front-end or administrative tasks

Minimum Qualifications:

Required: High school diploma, GED, or equivalent work experience

Required: Ability to work a flexible schedule, including evenings, weekends, and holidays

Preferred: Experience in grocery or retail environments