Jaguar Land Rover Service Consultant

JLR Service Consultant

Checkered Flag Automotive Group is looking for a JLR Service Consultant to join our team in Virginia Beach, VA!

Winners serving winners! Drive your winning career with Checkered Flag as an experienced Service Consultant! Work in our state-of-the-art facilities with our winning team!

Experience what Checkered Flag offers:

• Competitive compensation with unlimited earning potential
• Career advancement opportunities
• State of the art, climate-regulated facilities
• Medical, dental, vision coverage and more
• Company paid Life and Short-Term Disability Insurance
• 401(k) Match
• Paid Time Off
• Paid day off for charity and volunteering events participation
• Employee and family discounts
• Training and development opportunities

Job responsibilities:

• Meet and greet service customers promptly
• Communicate with customers on options, cost, and timing to complete the delivery of maintenance and repairs
• Professionally address and resolve customer complaints or concerns
• Inspect vehicles prior to each customer's delivery to ensure vehicles services and/or repairs are performed correctly
• Communicate the results with the customer explaining all completed work and charges

Your pre-qualifications:

• 2 years of automotive service writing experience
• Ability to establish and maintain customer relationships online and in person
• Comfortable working with various dealer software systems
• Must be self-motivated
• High school diploma or equivalent
• Must be organized, able to multitask and follow-up with customers
• Excellent verbal and written communication skills
• Ability to read and interpret documents such as safety rules, operations instructions, and procedure manuals
• Must have a valid driver's license with 3 or fewer moving violations in the last 3 years. Major violations in the last 3 years, such as DUI or Reckless Driving, will disqualify candidates.

About us:

Winners serving winners! At Checkered Flag, we've been providing drivers in Virginia Beach, Norfolk, Chesapeake, Portsmouth, Newport News, and Hampton with first-rate vehicles and services since 1964. In the 60+ years that have passed since then, we've expanded our vision of service to over 10 different dealerships in the area. We've done this all without compromising our vision and mission because we know it's our commitment to excellence that has allowed us to reach the level of success we've been fortunate enough to achieve.

Our Honda, BMW, MINI, Toyota, Porsche, Audi, Hyundai, Genesis, Jaguar, Land Rover, and Volkswagen dealerships come with excellent reputations, and we are looking to grow our winning team!

Job Type: Full-time

Schedule: Day shift and weekend

All applications and resumes are kept strictly confidential. Checkered Flag Motor Car Company, Inc. is an EEO Employer, an E-Verify Employer, and a Drug Free Workplace.

If you have any questions regarding this job posting, please reach out to Checkered Flag Human Resources at View email address on click.appcast.io or View phone number on click.appcast.io

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.