Commercial Business Development Representative

Commercial Solutions Specialist (CSS)

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset – their home.

But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.

Join us and lay the foundation for your success. Apply today!

The Commercial Solutions Specialist (CSS) plays a critical role in identifying and developing relationships with commercial clients, such as property managers, contractors, engineers, and real estate developers, to generate sales opportunities. They assess client needs, provide technical consultations, and propose tailored foundation repair solutions that align with project requirements and budgets. The role involves networking, cold calling, attending industry events, and conducting site visits to establish credibility and drive business growth. Strong negotiation skills and a deep understanding of foundation repair methods, structural engineering principles, and industry regulations are essential. Success in this role requires a results-driven mindset, excellent communication, and the ability to manage long sales cycles while maintaining client relationships for repeat business.

Duties and Responsibilities

• Develop and maintain strong relationships with contractors, developers, architects, engineers, branch leaders, and other key decision-makers in the construction industry.
• Identify and pursue new business opportunities through networking, cold calling, referrals, and industry events.
• Manage the full sales cycle, from lead generation and qualification to negotiation, closing, and post-sale project installation support.
• Understand and present technical product information related to construction materials, equipment, or solutions to meet client needs for project.
• Prepare and deliver compelling Lunch and Learn Presentations and proposals tailored to each client's specific project requirements.
• Collaborate with internal teams, including engineering, supply chain, engineering, and branch production operations.
• Negotiate pricing, contracts, and terms of sale to maximize revenue while maintaining customer satisfaction.
• Meet or exceed sales targets and KPIs through strategic planning, consistent follow-ups, and strong pipeline management.
• Maintain accurate records of sales activities, client interactions, and forecasts using CRM software.
• Generate New Business – Identifying and securing new clients through prospecting, networking, property inspections, and site visits.
• Building and Maintaining Relationships – Developing trust with key decision-makers to create long-term partnerships.
• Consultative Selling – Understanding client needs and providing tailored solutions that align with their projects.
• Product and Industry Expertise – Educating clients on technical specifications, industry trends, and product benefits.
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
• Perform other duties as necessary or assigned.

Qualifications

• 5 + years of sales support experience, preferably in engineering and/or construction (foundation repair services), preferred.
• Previous experience in foundation repair, construction, trades, b2b sales, or business development.
• Driven with the ability to execute assigned goals.
• Requires excellent communication and interpersonal skills, including verbal and written communication.
• Intermediate computer skills utilizing Excel, Word, PowerPoint, Outlook, Adobe (pdf editing).
• Preferred ability to read blueprints or construction plans (in some cases).
• Excellent time management skills and the ability to prioritize work.
• High attention to detail and problem-solving skills.
• Dedication to providing excellent customer service

Working Conditions

• The Commercial Solutions Specialist will work in an office environment 30% of the time, and 70% on the road supporting clientele.
• This role will require standing, walking, moving, carrying, bending, reaching, handling, pushing and pulling, driving and lifting.

What We Provide

• Competitive Pay
• Employee Company Ownership Opportunities
• Industry Leading Training Programs
• Leadership Development and Career Growth Tracks
• Comprehensive and Affordable Benefits Package
• Top Workplace with Award Winning Culture