Bilingual Customer Service Representative - Spanish

Bilingual Customer Service Representative - SpanishTim Gibbs - State Farm Agency, located in Cedar Hill, TX is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position is for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.Responsibilities include but not limited to:Answer phones and greet clientsEstablish customer relationships and follow up with customers, as neededProvide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarificationUse a customer-focused, needs-based review process to educate customers about insurance optionsWhat we provideBase pay plus commission/bonusPaid time off (vacation and personal/sick days)Health and DentalValuable experienceGrowth potential/Opportunity for advancement within my officeRequirements:Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredExcellent communication skills - written, verbal and listeningSelf-motivatedDetail orientedProactive in problem solvingAbility to work in a team environmentAbility to assess customer needs and conduct effective interviewsAbility to effectively relate to a customerProperty Casualty license (must be able to obtain)Life and Health license (must be able to obtain) Staff My Agency