Hospital Revenue Cycle Manager

Hospital Revenue Cycle Manager

Ridgeview Institute Smyrna - Smyrna, GA

Overview

Salary Range $54,000.00 - $62,000.00 Salary Position Type Full Time Education Level 2 Year Degree

Description

JOIN OUR TEAM AS OUR HOSPITAL REVENUE CYCLE MANAGER!

Monthly Bonus Opportunity!

Your Work Matters How will you make a difference

We are seeking a detail-oriented, hands-on Revenue Cycle Manager to join our team at a leading freestanding psychiatric hospital. This pivotal role supports the Business Office team and oversees revenue cycle operations—including billing, collections, and payment posting—for both hospital and physician services.

Join us and play a key role in ensuring financial stability and operational excellence that supports our mission of delivering compassionate mental health care.

• Oversee daily billing, collections, and payment posting for inpatient and outpatient behavioral health services.
• Ensure accurate and timely claim submissions, tracking, and resolution through insurance portals and direct contact with payors.
• Support the completion of month-end processes and reports with precision and timeliness.
• Investigate and resolve credit balances with insurance companies and patients.
• Identify and correct claim rejections to avoid delays in billing.
• Lead training for new staff and support ongoing education for existing team members.
• Monitor and follow up on aging claims to maximize timely collections and reduce denials.
• Analyze and reconcile accounts receivable, make appropriate adjustments, and document actions taken.
• Escalate recurring issues with payors (e.g., underpayments, denials, non-payment) and file formal complaints when needed.
• Maintain and balance essential monthly reports, including denial trends, cash collections, and census data.

What You Bring:

• Prior experience in revenue cycle or business office operations in a healthcare setting (behavioral health preferred).
• Strong understanding of billing processes, insurance follow-up, and denial resolution.
• High attention to detail, time management skills, and comfort with EMR and insurance portal systems

Your Experience Matters What we're looking for:

• Education: High School graduate or equivalent required; college degree preferred.
• Experience: Minimum of 2 years of collection and billing process experience with major commercial and government third-party payors. Minimum of 1 year proven supervisory or management experience in a healthcare business office environment. Experience with insurance billing and proficiency.
• Additional Skill Requirements:
  • Proficient in Microsoft Office applications (Word, Excel, Outlook). Excel predominantly.
  • Strong communication skills and a professional demeanor are essential.
  • Detail-oriented with effective time management skills to handle multiple priorities in a fast-paced environment.
  • Self-starter with a high degree of drive, initiative, forward thinking, and follow-through.
  • Ability to mentor others and contribute to a collaborative, productive team environment.
  • Ability to work overtime and flexible hours as needed.

Your Care Matters What we provide for our team:

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision Insurance
• Dental Insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free Parking

What sets us apart:

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Benefits are subject to change at the discretion of Ridgeview Institute Smyrna.

Compensation:

The expected salary range for this role is $54,000 - $62,000 annually, plus a monthly bonus opportunity. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as a Hospital Revenue Cycle Manager!

About Us

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Welcome to Ridgeview Institute Smyrna (RIS), a premier healthcare provider in Smyrna, GA, setting the gold standard for excellence in mental health and addiction treatment support. Located in Smyrna, GA, RIS offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay.

At RIS, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that help them achieve their treatment goals.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Ridgeview Institute Smyrna.

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

INDIVIDUALS MAINTAINING POSITIVE ATTITUDE AND COMMITMENT TO SERVICE

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At Ridgeview Institute Smyrna, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.