Pharmacy Technician 2

Aquent is partnering with a leading organization at the forefront of delivering essential health services, committed to patient well-being and operational excellence. This organization is dedicated to providing reliable and accessible pharmaceutical care, constantly innovating to enhance the health outcomes of communities nationwide.

Are you a detail-oriented and dedicated professional ready to make a significant impact on patient care? We are seeking a skilled Pharmacy Technician to join our dynamic team and play a pivotal role in our prescription fulfillment operations. In this critical position, you will be instrumental in ensuring patients receive their vital medications accurately and efficiently, directly contributing to their health and peace of mind. Your expertise will be key to maintaining the highest standards of pharmaceutical service, working within a supportive environment that values precision and patient focus.

What You’ll Do

• Process prescription exceptions, which includes resolving claim rejects and conducting outreach to members and physicians.
• Accurately enter member demographics and prescription information into our data processing systems.
• Investigate and resolve rejected insurance billing issues and address escalated member concerns.
• Collaborate with Pharmacists by escalating prescription-related questions for interpretation or guidance on processing.
• Provide crucial support through inbound and/or outbound calls to patients and physicians.
• Perform other essential duties as assigned to support pharmacy operations.

What You’ll Bring

• A High School diploma or equivalent.
• 2-4 years of hands-on Pharmacy Technician experience.
• Current Pharmacy Registration and Certification as required by the state of operation.
• Proficiency in basic computer skills.
• Excellent attention to detail and strong problem-solving abilities to manage complex prescription and billing issues.
• Effective communication skills for interacting with patients, physicians, and pharmacists.