Manager, Software Engineering

Ready to Be a Titan? At ServiceTitan, we make a huge impact on thousands of companies in the U.S. and abroad, enabling them to be more efficient and effective at running their business. We are a quality-minded organization that uses the most modern tools on the .NET platform, loves to solve complex problems, and embraces learning, exploration, and growth. If you share these values, we'd love to talk to you! We are seeking high-impact Engineering Managers who truly excel as Player-Coaches. We have multiple openings across our CCPro, FinTech, and Service Agreements & Memberships squads. These exciting roles call for leaders who are passionate about guiding high-performing teams while maintaining a deep, active connection to the codebase. This is an integrated leadership and technical role. You will lead from the front, setting technical standards, solving complex problems, and actively contributing to our services. The foundational requirement for these positions is current, active coding proficiency in C#. What You’ll Do: Active Technical Contribution: Dedicate time to hands-on coding, code reviews, and setting implementation patterns, primarily utilizing C#. Architectural Oversight: Lead the design, implementation, and continuous evolution of our highly scalable platform, requiring deep working knowledge of microservice architecture patterns and best practices. Team Leadership: Manage, mentor, and grow a team of high-caliber engineers, fostering a strong culture of technical excellence and accountability. Product Impact: Partner closely with Product Management to define the technical roadmap and execute the delivery of high-quality, user-facing features that drive significant business value. What You’ll Bring: Strong C# Proficiency: Proven expertise with modern C# development, including its ecosystem, performance characteristics, and common frameworks. We are looking for candidates whose current or very recent role involves active, hands-on coding Microservices Expertise: Extensive, practical experience designing, deploying, and maintaining resilient, distributed, and scalable solutions built on a microservice architecture. This includes knowledge of containerization (Docker/Kubernetes), service meshes, and inter-service communication protocols. SaaS Experience: Proven track record developing and deploying large-scale, high-availability SaaS applications. Our Thorough Technical Interview Process Our interview process is designed to be a comprehensive assessment of the deep, hands-on technical skills essential for this role. We transparently share our stages so you can prepare effectively: 1. CP1 (Code Pairing): Live coding session with an engineer Solving a core coding prompt in C# in real-time (coding, compiling, solving); 90 minutes 2. CP2 (Code Pairing): Live coding session, same format; 90 Minutes 3. CP3 (System Design): Whiteboard session and knowledge deep dive. Assessing expertise in distributed systems, scalability, and microservice architecture; 90 minutes 4. Final Round Interview with People Business Partner: Leadership philosophy, management experience, culture fit, and soft skills; 30 minutes A successful candidate will demonstrate the required level of proficiency in both 90-minute Code Pairing sessions in C# and the System Design session. If you are an Engineering Manager ready to lead through technical excellence and maintain an active coding practice in C#, we encourage you to explore this opportunity with ServiceTitan! Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws.For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $198,200 USD - $297,400 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $185,300 USD - $277,900 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice