Service Manager

Job Title Automotive Service Manager – Ford Benefits Health Insurance Dental Insurance Vision Insurance Paid vacation for full time employees Employee discounts Drug Free Work Environment State Of The Art Workplace Small Family Feel Responsibilities Oversee Service staff at the dealership Ensure all financial transactions are recorded and properly handled Help customers with service recommendations and explain necessary parts Keep customers informed with updates regarding their job Maintain customer satisfaction throughout service Stay current with manufacturer news, updates, and industry practices Collaborate with marketing team to drive traffic into Service Departments Maintain high ratings on customer review platforms Hire, train, and develop staff into top-line automotive service and parts personnel Create departmental goals and assist dealerships in achieving them Ensure staff completed relevant training and certifications Handle customer complaints at any dealership Create budgets and track expenses Analyze product prices to ensure proper market positioning Prepare reports for corporate office and assist with special projects Requirements 3 years minimum as a service manager, preferably with Ford Valid Driver’s License and clean driving record Ability to manage multiple operations at multiple locations High school diploma or higher education Technical certifications Ability to prepare statements and forecast upcoming months Knowledge of ordering and inventory management Availability to travel to different dealerships if needed Job Type & Schedule Full-time, 8 hour shift, weekends as needed, in-person work location. #J-18808-Ljbffr Starbucks