Customer Service Representative
Petroleum Traders Corporation
Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.Petroleum Traders Corporation’s goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesManage large amounts of incoming callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionFollow communication procedures, guidelines and policiesRequirementsProven customer support experience or experience as a client service representativeStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school degreeJoin our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for helping customers and possess the required skills, we encourage you to apply for this exciting opportunity as a Customer Service Representative.Powered by JazzHRoNNkwS6PuL
Vacancy posted 3 days ago
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