Systems Engineer III

Systems Engineer III

Location: Reno, NV, US, 89521 Requisition ID: 18956

IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences —powered by world-class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership. Whether it's spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long-term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you're ready to bring your talent to a team shaping the future of entertainment, your next big move starts here.

Responsibilities: We are seeking a Systems Engineer III with Class II gaming expertise to support the delivery, deployment, and ongoing operation of regulated gaming systems across a large and diverse customer base. This role is hands-on, highly collaborative, and critical to protecting customer commitments, regulatory compliance, and significant revenue streams. You will work closely with engineering, field services, operations, and customer teams to ensure systems are built, certified, deployed, and supported to the highest standards in regulated environments. This position is based in Reno, NV and requires regular on-site presence due to lab, system build, and validation responsibilities.

What You'll Do:

• Build, configure, and validate Class II gaming systems for certification, shipment, and deployment
• Support active customer deployments, install readiness, and live production environments
• Troubleshoot and resolve system-level issues, including escalations impacting customer operations
• Ensure compliance with Class II, jurisdictional, and tribal regulatory requirements
• Support certification readiness, audits, and regulator-facing documentation activities
• Partner cross-functionally with TPMs, Engineering, Field Services, Operations, and customer-facing teams
• Act as a subject matter expert for Class II systems during deployments and production incidents
• Contribute to the stabilization and scaling of repeatable delivery and support processes

Qualifications:

• Bachelor's degree in Engineering, Computer Science, or a related field (or equivalent experience)
• 5+ years of systems engineering experience supporting complex, production systems
• Hands-on experience with system build, deployment, and production support
• Experience working in regulated or compliance-driven environments
• Ability to work on-site in a lab environment with non-remote system dependencies

Preferred Qualifications:

• Direct experience with Class II gaming systems
• Experience supporting multi-site deployments across multiple jurisdictions or tribal environments
• Familiarity with certification, licensing, or regulatory review processes
• Strong troubleshooting, communication, and cross-team collaboration skills

Why This Role Matters:

• Supports hundreds of customer locations across multiple jurisdictions
• Directly impacts customer satisfaction, regulatory compliance, and revenue protection
• Plays a key role in high-visibility initiatives including network consolidation and platform transitions
• Offers meaningful ownership in a complex, regulated technology environment

Keys to Success:

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

We thank all applicants for their applying; however, only those selected to interview will be contacted. At IGT, we consider a wide range of factors in determining compensation, including skills, experience, education, and geographic location. These factors may result in variation in starting pay. The estimated starting compensation range for this role is $94,020 – $105,000 USD, based on a good-faith assessment at the time of posting. Actual compensation may vary. IGT complies with all applicable pay transparency and compensation laws and collective bargaining agreements, where applicable. Base pay is one component of IGT's total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.