Full Time - Sales Associate - Tools - Day

Overview Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to grow, Lowe's supports your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit Your Day at Lowe’s As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. Daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise. Stock merchandise by identifying empty areas on shelves and replenishing supplies. Process orders and deliveries accurately so customers receive merchandise as expected and on time. Cross-functionally train in other areas of the store to help deliver the best customer service. Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds). Guide customers through shopping or checkout. Complete other duties as assigned. Minimum Qualifications 6 months experience using a computer, including inputting, accessing, modifying, or outputting information. 6 months experience using common retail technology, such as smartphones and tablets. Reading, writing, and performing basic arithmetic (addition and subtraction). Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation. Preferred Qualifications 6 months of retail and/or customer service experience. Bi-lingual skills. Certification in a trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). Lowe's commitment to growth and teamwork extends to the community. We strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, travel may be needed occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working indoors or outdoors in varying climates, including heat, cold, wet, damp, humid, windy, or drafty conditions. You may be exposed to constant or intermittent noises and moving equipment. Lifting guidelines limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used with proper training or assistance from a trained coworker. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on safe, affordable housing, skilled trades development, and disaster relief. For more information, visit Lowes.com. Pay Range: $16.00 - $17.30 per hour. Starting pay may vary based on location, education, training, and experience. For information regarding our benefit programs and eligibility, please visit Associate Benefits ( – Benefits include health, vision and dental insurance, life and disability insurance, paid time off, flexible spending accounts, 401(k) with company match, EAP, education support, and Lowe’s Associate Discount, among others. Some benefits are based on eligibility. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability or medical condition, sexual orientation, gender identity or expression, marital status, military/veteran status, genetic information, or any other protected status. #J-18808-Ljbffr Lowe's Companies, Inc.