Receptionist

Description

Qualifications:

• High school education or equivalent preferred.
• Ability to multitask and manage priorities in a fast-paced environment.
• Strong customer service and communication skills.
• Professional demeanor with a focus on accuracy and confidentiality.
• Experience with Microsoft Office, Word, and Excel preferred.
• Be punctual, have a good work attitude, and work cooperatively with others in the department and company.
• Accept and benefit from constructive criticism.
• Any other relevant, equivalent combination of training and experience.

Typical Duties and Responsibilities:

1. Manage all incoming telephone calls, striving to answer by the third ring when possible. Route calls accurately, take detailed messages, and locate employees using internal tools or mobile devices as needed.

2. Greets and directs visitors in a professional and welcoming manner, ensuring their comfort and addressing their needs while in the reception area.

3. Provides excellent customer service to DMP's customers and visitors both in person and via telephone.

4. Deliver interoffice mail and process outgoing mail, including preparation and distribution. Monitor and control departmental postage usage.


5. Prepare and distribute weekly mailings to Regional Sales Managers.

6. Adhere to company policies and procedures, while continuously identifying opportunities to improve efficiency, reduce cycle time, and eliminate waste.

7. Observe and comply with DMP Data Classification Standard to ensure proper handling of confidential information.

8. Perform related duties as assigned, including providing coverage for other departments when directed by a supervisor.

9. Train or assist coworkers on job-related responsibilities as needed.

EOE/Vet/Disabled