Assistant Manager

Job Description

Job Description

We are seeking a motivated Assistant Manager to oversee the day-to-day operations of a fast-paced retail store. This role ensures all aspects of the store run smoothly, including customer service, inventory control, and sales. You will foster a positive and welcoming environment for customers while supporting and developing a productive team. Reporting to the Store Manager, this role is integral to achieving operational excellence and providing an exceptional shopping experience.

As an Assistant Manager at Goodwill Industries, you will embody our mission to “Empower people to achieve their most abundant life” and uphold our Core Values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Compensation:

$17 hourly

Responsibilities:

• Monitor and mitigate potential security risks, including internal theft and shoplifting
• Recruit, hire, and train team members to build a competent, diverse, and motivated workforce
• Monitor employee performance, provide coaching and feedback, and support professional development
• Participate in regular meetings to review store performance and contribute to improvement strategies
• Maintain clear communication with the Store Manager regarding operations, staff performance, and store challenges

Qualifications:

• High school diploma or equivalent required, or the ability to obtain one through The Excel Center
• Ability to pass a criminal background check and drug screening
• Excellent verbal and written communication skills for interacting with employees, customers, and management
• Strong customer service skills with the ability to resolve concerns and ensure satisfaction
• Experience cultivating a positive, supportive, and productive workplace environment

About Company

At Goodwill Industries - Central-North Indiana, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish.

We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you’ll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change.

Join us at Goodwill Industries, where you’ll be part of a forward-thinking team that values your unique strengths and contributions. Here, you’ll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.