Electrical Service Specialist

Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high‑profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Rosendin? Committed. Innovative. Engaged. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest employee‑owned electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We’d love to have you as a shareholder! Your Next Opportunity The Electrical Services Specialist is responsible for providing overall administrative and service support for small recurring and non‑recurring work, including service contracts, projects, and work orders. What You’ll Do Manage all aspects of project documentation including submittals, RFIs, and project meeting minutes. Supervise and direct overall work activities as assigned by the Electrical Services Manager, including planning, coordinating, resolving problem areas, and ensuring all company/project policies, procedures and standards are maintained. Prepare a complete estimate and budget for the service contract, project, or service call with a detailed review of client requirements. Manage scopes of work within service contracts, including electrical and fire alarm services for preventive maintenance, repairs, and subcontracts as required, and repair or renovation work as requested. Provide support for team projects based on the complexity of individual projects and additional support required. Understand terms and rates with clients for facilitating and sustaining service accounts. Manage financial aspects of contracts with the Project Assistant or Service Coordinator to protect the company’s interest while maintaining a good client relationship to ensure profitability. Schedule regular visits with Electrical Services Managers for sustaining service accounts to assure client satisfaction. Fulfill division objectives, policies, procedures, and performance standards within corporate policy. Maintain complete knowledge of the status of all projects. Instill a “win‑win” attitude with service drivers to ensure successful, profitable work for the company and a satisfied customer. Coordinate efforts with Business Development Group. Monitor overall quantity and quality of work performed by service drivers and support personnel. Execute organization’s programs, policies, standards, and procedures consistent with corporate. Assume additional responsibilities as required by the division’s operating needs or as directed by the Division Manager. This list describes general duties and is not exhaustive; additional duties may be assigned based on the business unit’s needs. What You’ll Need to Be Successful Proficient technical and customer service skills. Ability to meet deadlines and work within budgets. Extensive knowledge of safety protocols and procedures. Ability to apply innovative and effective management techniques to maximize employee performance. Commitment to teamwork. Proficiency in using a computer and Microsoft Office (Outlook, Word); Accubid, Oracle preferred. Advanced Excel skills. Working knowledge of CMMS platforms such as Maximo, Tririga, Archibus, Maintenance Connection, ChekHub, etc. Ability to prioritize and manage multiple tasks and changing priorities. Effective oral and written communication skills. Self‑motivation, proactivity, and effective teamwork. Professional interaction with all levels of employees, vendors, clients, and others. What You Bring to Us Minimum 3 years’ experience in project management, service management, or facility management. Demonstrated experience in promoting and selling service contracts to serve client needs. Combination of education, training, and relevant experience. Travel Up to 50% Working Conditions General workplace involves sitting, standing, walking, typing, carrying, pushing, bending; primarily indoors with fluorescent lighting and air conditioning. Noise level usually low to medium; may be loud on the job site. We fully comply with ADA and applicable state law, including reasonable accommodation measures for qualified disabled applicants and employees. Occasional lifting of up to 30 lbs. Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. Benefits ESOP – Employee Stock Ownership 401(k) Annual bonus program based on performance, profitability, and achievement 17 PTO days per year plus 10 paid holidays Medical, Dental, Vision Insurance Term Life, AD&D Insurance, and Voluntary Life Insurance Disability Income Protection Insurance Pre‑tax Flexible Spending Plans (Health and Dependent Care) Charitable Giving Match through the Rosendin Foundation #J-18808-Ljbffr Rosendin