IT Program Manager

Job Description

Job Description

Genesis10 is currently seeking an IT Program Manager for a contract position with a Global Financial Institution located in Pennington, NJ, Charlotte, NC, or Plano, TX. This is a 12+ month contract opportunity.

The End of Life (EOL) Program Manager is responsible for establishing and leading a disciplined governance framework that ensures all EOL remediation activities are executed predictably, transparently, and within required timelines. This role provides centralized oversight across a complex technology estate, ensuring application teams develop achievable, well-planned remediation commitments and adhere to lifecycle deadlines. The Program Manager will drive multi-year planning, maintain strong partnerships with delivery and technology leaders, and ensure consistent communication of program performance, risks, and trends.

Responsibilities:

• Ensure EOL governance routines occur within required SLAs
• Establish predictable, disciplined planning routines with application teams to support annual and multi-year planning
• Leverage annual planning windows to forecast full-year remediation needs
• Integrate EOL work into Program Increment (PI) planning cycles for iterative adjustments and inclusion of newly identified EOL items
• Partner closely with delivery leads to monitor project execution health, identify risks early, and ensure alignment with portfolio expectations
• Manage communication routines to inform stakeholders of performance trends, governance status, remediation roadmaps, and escalations
• Provide comprehensive reporting and insights to senior leaders to enable timely decision-making
• Communicate, influence, and negotiate both vertically and horizontally to secure required resources and ensure program objectives are met
• Maintain accurate, timely documentation of governance routines, required deliverables, timelines, and processes
• Monitor adherence to remediation commitments and proactively intervene when risks threaten progress
• Coordinate with cross-functional partners to ensure clarity of expectations, roles, and responsibilities
• Identify opportunities for process improvement and contribute to long-term strategic capabilities that strengthen EOL governance, planning, and transparency
• Ensure consistent, high-quality communication across all stakeholder groups
• Maintain strong working knowledge of relevant policies, lifecycle requirements, and remediation standards
• Support ongoing education and enablement activities to improve organizational understanding of EOL expectations and practices
• Provide oversight of program metrics, including performance thresholds, risks, and long-range forecasts
• Manage operational routines that ensure predictable execution and minimal disruption from unplanned remediation needs

Requirements:

• Minimum 7 years of Program or Change Management experience, including process improvement
• Experience managing programs and projects in an Agile environment
• Primary Skill: Agile Scrum Master
• Secondary Skill: Agile tools (Jira)
• Tertiary Skill: Business Analyst (Domain Experts)
• Executive-level written and verbal communication skills
• Detail-oriented with strong commitment to producing high-quality, accurate work
• Comfortable working under defined timelines in a fast-paced, high-demand environment
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook)
• Demonstrated executive presence with the ability to present complex matters clearly
• Excellent project management skills with the ability to prioritize work and meet deadlines
• Strong business-centric mindset with sound judgment and the ability to tailor approaches to drive optimal business outcomes
• Proven ability to influence cross-functional stakeholders and guide teams through complex, multi-step initiatives
• Experience managing governance routines, workflows, or operational processes across multiple teams
• Ability to analyze performance metrics, identify trends, and recommend corrective actions
• Demonstrated skill in coordinating across large technology organizations and aligning partners on common objectives

Desired skills:

• Experience with Microsoft Copilot

Pay range: $52.54 - $60.54 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.