Assistant Manager

Burger King Franchise OpportunityWe are a growing Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.If you're looking for a chance at a fast-paced, hands-on career, you've come to the right place. From Team Member to Restaurant Assistant Manager, the job opportunities in Burger King restaurants are challenging and fun.Personable, results-oriented self-starter, a go-getter. Team contributor and leader who thrives in a fast-paced setting.Here's what you will be doing:Develop Servant Leaders-Puts your people and restaurant first-not yourselfCreate Memorable Experiences-Creates a service experience so good the guest can't wait to come back to Burger KingAdministration-Maintains the balance between providing a high-quality employee and guest experience, and achieving financial goalsWelcomes new team members and provides them with the training needed to do their jobLeads inspiring team huddles that motivate and inform the teamEnsures team members receive ongoing training and coachingBuilds the capability of the shift supervisors and prepares them for their next levelConsistently thanks the team and celebrates successActively coaches brand service behaviors-train, observe, provide feedback and celebrateMonitors Speed of Service to ensure delivery of guest expectationsEnsures the restaurant is welcoming and cleanEnsures product quality and operations standards are consistently deliveredPartners with the Restaurant General Manager and team to create action plans to improve guest metricsReviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be metEnsures accuracy of daily numbers, cash handling and HACCP LogsReviews inventory efficiencies to create product ordersEvaluates and implements cost controlsMonitors people charts and production planning and makes necessary adjustmentsCreates and monitors schedule and manages new team members on-boarding processImplements action plans to address employee needs and Operational AssessmentsHere's what education - experience you will need:Must have a high school diploma or equivalentMinimum of 1-2 years supervisory experienceExcellent guest service skills requiredAbility to work in a fast-paced environmentAbility to communicate effectively with guests and team membersAbility to resolve issues in compliance with Burger King standardsAbility to keep employees motivated, resolve conflicts, and make hard decisionsAvailable to work all shifts; open, close, weekends and holidaysSome perks - benefits (Based on eligibility requirements):Scholarship Fund Program provides scholarships ranging from $1000 to $50,000 to Burger King team members, their families and high school seniors.Burger King emergency fund provides short-term financial assistance to Burger King employees who experience hardships and need emergency relief due to natural disasters, illness, fires, or other unexpected events.A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visitA wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related itemsA pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.The Company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results.We are an equal opportunity employerLocation: 163 Madison Street, Worcester, Massachusetts 01610