MGR - NURSING

Nurse Manager (Behavioral Health Crisis Service Center)

Horizon Health Corporation is seeking a Nurse Manager for our brand new Crisis Receiving Center with 24 chairs in Richmond, VA. The Nurse Manager is responsible for planning, directing, and managing all clinical and administrative nursing functions within the Behavioral Health Crisis Service Center's Observation and Inpatient Crisis Programs. This role ensures high-quality patient care, regulatory compliance, staffing effectiveness, and operational excellence. The Nurse Manager leads nursing staff, establishes clinical standards, manages daily workflow, and collaborates with interdisciplinary teams to support individuals experiencing a behavioral health crisis.

Responsibilities:

Regulatory Compliance & Standards of Care

Maintain current knowledge of all applicable regulatory and professional standards, including Joint Commission, state licensing requirements, and statewide behavioral health system expectations. Ensure compliance with policies, procedures, nursing standards of practice, and accreditation requirements. Develop, implement, and evaluate changes to nursing practices to meet evolving standards. Support onboarding activities for new crisis team staff, including training schedules, documentation coordination, and system access requests.

Clinical Leadership & Patient Care Oversight

Plan, develop, and oversee delivery of nursing care on Observation and Inpatient Crisis units. Establish nursing care standards and evaluate staff compliance through audits, supervision, and feedback. Ensure medication administration and treatment delivery are completed as prescribed and documented accurately. Direct milieu management and ensure a safe, therapeutic environment for patients and staff. Participate in overall planning processes related to nursing and patient care services.

Team Leadership, Development & Communication

Provide oversight and direction to all nursing employees in accordance with organizational policies. Coach, mentor, and develop nursing staff; oversee new employee onboarding, training, and continuing education. Lead monthly nursing staff meetings to discuss equipment needs, scheduling, goals, performance metrics, and staff concerns. Respond promptly and proactively to nursing staff issues, supporting retention and engagement. Role model culturally sensitive care and ensure staff follow best practices for patient diversity.

Staffing, Scheduling & Resource Management

Evaluate and manage nursing schedules to ensure adequate daily coverage based on staffing needs and patient acuity. Provide direct nursing coverage as needed during staffing shortages. Coordinate with Human Resources on recruitment, staffing needs, and workforce planning. Ensure nursing staff comply with departmental procedures, documentation standards, and information systems usage.

Performance Management & Accountability

Provide timely and effective performance feedback, including recognition, coaching, and corrective actions as needed (in partnership with HR). Support career development planning for nursing staff. Ensure adherence to safety procedures, therapeutic boundaries, confidentiality policies, and emergency response protocols.

Interdisciplinary Collaboration & Operational Support

Participate as an active member of the healthcare team and interdisciplinary committees focused on quality improvement and patient outcomes. Contribute to organizational planning, evaluation, and development efforts. Performs other duties as assigned/required by this position.

Benefit Highlights for full-time positions:

Competitive Compensation

Excellent Medical, Dental, Vision, and Prescription Drug Plan

401(K) with company match and discounted stock plan

Long and Short-term Disability

Flexible Spending Accounts; Healthcare Savings Account

Life Insurance

Career development opportunities within the company

Tuition Assistance

Rewarding work environment – Enjoy going to work every day!